JOB DETAILS

Customer Service Rep (02701) - 123 W Calhoun St

CompanyDomino's
LocationMacomb
Work ModeOn Site
PostedMarch 27, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
About the Role

Job Description

Come Work for #1 Pizza Company in the world! Join our team, apply today!

As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Whether assisting with orders or resolving issues, your commitment to outstanding service will shine through.

Responsibilities:

  • Provide friendly and attentive service to customers both over the phone and in-person.
  • Assist customers with placing orders, customizing pizzas, and answering menu questions.
  • Upsell additional menu items and promotions to enhance customer satisfaction.
  • Handle inquiries, concerns, and complaints with empathy and professionalism.
  • Accurately enter orders into the system and process payments.
  • Maintain cleanliness and organization within the store

Qualifications

Job Requirements:

  • A team player who is punctual and has a positive attitude!
  • A fun and friendly person, who is comfortable talking to customers.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Excellent communication and interpersonal skills.
  • Flexibility to work evenings, weekends, and/or holidays.
  • You are at least 16 years of age.

Additional Information

Benefits:

  • A fun, rewarding and fast paced working environment
  • Full training with an industry leading brand
  • Health insurance
  • 401k
  • Excellent career with great opportunities for internal promotion.
  • Awesome discounts on Pizza!

All your information will be kept confidential according to EEO guidelines.

  • Job Category Org: Store Customer Service Rep
  • Key Skills
    Customer ServiceOrder TakingUpsellingPayment ProcessingCommunicationInterpersonal SkillsTeam PlayerPunctualityEmpathy
    Categories
    Customer Service & SupportFood & BeverageRetailHospitality
    Benefits
    Health insurance401kCareer with great opportunities for internal promotionAwesome discounts on Pizza
    Job Information
    📋Core Responsibilities
    The Customer Service Representative will ensure positive customer experiences by professionally handling phone calls, online orders, and in-person inquiries. Key duties include assisting customers with orders, upselling promotions, resolving issues empathetically, and accurately processing payments.
    📋Job Type
    full time
    📊Experience Level
    0-2
    💼Company Size
    98638
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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