JOB DETAILS
Customer Service Rep(02971) - 12545 State Rd 143 Space A
CompanyDomino's
LocationHighland
Work ModeOn Site
PostedMarch 27, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.
Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.
Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.
Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.
Browse U.S. career opportunities at jobs.dominos.com.
About the Role
Job Description
Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.
- Answer incoming phone calls and take customer orders accurately and efficiently
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and credit card transactions with precision
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to food safety standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness
- Handle multiple tasks simultaneously in a fast-paced environment
- Lift and move items weighing up to 25 lbs as needed
Qualifications
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in phone interactions
- Basic math skills for handling cash transactions
- Ability to follow directions and adhere to company procedures
- Physical capability to stand for extended periods and lift up to 25 lbs
- Flexibility to work weekends, holidays, and various shifts as needed
- Multitasking skills to manage multiple orders and tasks efficiently
- Team player attitude with a willingness to support colleagues
- Attention to detail in order preparation and customer interactions
- Basic computer skills for operating ordering systems
- Food service experience is a plus, but not required
- High school diploma or equivalent preferred
- Must be able to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
Key Skills
Customer ServiceOrder TakingCash HandlingFood PreparationCommunicationProblem SolvingTeamworkAttention To DetailMultitaskingFood Safety
Categories
Customer Service & SupportFood & BeverageRetailHospitality
Job Information
📋Core Responsibilities
The representative will be the primary contact for customers, responsible for accurately taking orders via phone and ensuring exceptional service delivery. Key duties also involve preparing pizzas according to standards, processing payments, and maintaining a clean, safe work area.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
98638
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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