Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Description

The Food Service Worker is responsible for preparing, portioning, and serving menu items for general and modified patient diets, as well as supporting retail food service and catering operations. This role ensures meals are assembled and delivered in accordance with established menus, presentation standards, and portion control guidelines.

The Food Service Worker maintains a clean, safe, and sanitary environment while supporting food preparation, service, and kitchen operations in compliance with safety and infection control policies.

RESPONSIBILITIES

Food Preparation and Service

• Prepare, portion, and serve food items for patient meals, retail operations, and catering services.

• Assemble meals according to menu selections, presentation standards, and portion control guidelines.

• Set up and maintain meal service stations.

• Assist with basic food production tasks, including potential training in cooking and baking.

Inventory and Supply Management

• Receive and store food deliveries in appropriate storage areas.

• Requisition ingredients from storage areas based on menu and recipe requirements.

• Label and date food items in accordance with food safety standards.

• Follow FIFO (First In, First Out) protocols for food storage and usage.

Sanitation and Safety

• Maintain clean and sanitary food preparation areas and equipment.

• Wash dishes, flatware, and utensils using commercial dishwashing equipment.

• Clean and sanitize work areas, including tables, counters, walls, floors, and equipment.

• Remove and dispose of trash; clean trash containers regularly.

• Follow all infection control and food safety procedures, including proper hand hygiene and use of protective equipment.

• Monitor and record food and equipment temperatures in accordance with regulatory standards.

• Identify and report safety hazards or concerns.

Equipment Operation and Transport

• Operate kitchen and food service equipment, including dishwashers and food preparation tools.

• Transport food carts to patient care units and other areas throughout the facility.

Customer Service and Communication

• Provide excellent customer service to patients, staff, and guests.

• Address and report food quality issues, service concerns, and customer feedback.

• Communicate recommendations for service and operational improvements.

Cash Handling (as applicable)

• Operate a cash register to process and verify payments for food and services.

Additional Responsibilities

• Perform other related duties as assigned to support food service operations.

MINIMUM QUALIFICATIONS

Education

High school diploma or equivalent preferred.

Experience

• One (1) year of food service experience preferred.

Knowledge, Skills, and Abilities

• Ability to read, write, and follow instructions.

• Strong customer service and communication skills (verbal and written).

• Critical thinking and problem-solving abilities.

• Ability to make sound decisions in a fast-paced environment.

• Basic computer skills, including logging into systems, checking email, and completing required online training modules.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.