JOB DETAILS

Sales Agent (Boutique / retail shop)

CompanyAccorHotel
LocationAgadir
Work ModeOn Site
PostedMarch 28, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Description de l'entreprise

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

We partner with many business actors and stakeholders, which opens career opportunities in many areas, directly or indirectly linked to the properties' activity.

Description du poste

Job Summary

The Boutique / Retail Shop Sales Agent is responsible for welcoming guests, advising them on products, and driving sales while ensuring a high-quality customer experience within the boutique.

Key Responsibilities

1. Guest Reception & Service

  • Provide a warm and professional welcome to all guests
  • Identify customer needs and assist them throughout their purchasing journey
  • Ensure a smooth and pleasant customer experience

2. Sales & Advisory

  • Advise customers and promote boutique products
  • Drive sales by offering tailored recommendations
  • Build customer loyalty through excellent service

3. Boutique Operations

  • Maintain the cleanliness and organization of the sales area
  • Support product display and visual merchandising
  • Handle cashiering and payment transactions

4. Product Knowledge

  • Develop strong knowledge of products and collections
  • Provide accurate and relevant information to customers

5. Standards & Quality

  • Follow company procedures and service standards
  • Ensure consistent service quality at all times

Qualifications

  • Education

  • High school diploma or degree in Sales, Business, Hospitality, or a related field

  • Experience

  • 1–2+ years of experience in retail, boutique, or hospitality
  • Experience in a premium or luxury environment is a plus

  • Skills

  • Strong customer service and sales skills
  • Good communication and interpersonal abilities
  • Ability to advise and influence customer decisions
  • Attention to detail and presentation
  • Basic cashiering and sales handling knowledge
  • Fluency in French & English

  • Key Competencies

  • Customer-focused mindset
  • Sales-driven attitude
  • Strong sense of service and presentation
  • Team spirit and adaptability
  • Professionalism and reliability

  • Working Environment

  • Dynamic boutique environment within a premium setting
  • Direct interaction with a diverse and international clientele
  • Fast-paced and service-oriented atmosphere

Informations complémentaires

Independant Boutique / Retail Shop located at Sofitel Royal Bay Resort Agadir

  • Catégorie: Sales
  • Type d'emploi: Durée Déterminée
  • Type de Contrat: Temps Plein
    • Key Skills
    Customer ServiceSalesAdvisoryProduct KnowledgeVisual MerchandisingCashieringCommunicationInterpersonal AbilitiesAttention To DetailPresentationFrenchEnglish
    Categories
    SalesRetailHospitalityCustomer Service & Support
    Job Information
    📋Core Responsibilities
    The Sales Agent is responsible for welcoming guests, advising them on products, and driving sales while ensuring a high-quality customer experience within the boutique. Key duties include guest reception, sales advisory, boutique operations like merchandising and cashiering, and maintaining strong product knowledge.
    📋Job Type
    temps complet
    📊Experience Level
    0-2
    💼Company Size
    98742
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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