Sales Contract Administrator

Summary: 

This is not your standard sales job. It’s working in a fun, engaging environment, and is a great learning opportunity.  HME serves an exceptional customer that’s fighting the good fight every day…fire departments. At HME you’ll do cool stuff, learn about manufacturing complex vehicles and learn the sales fundamentals that will serve you well today and down the road.  Along the way you’ll get to contribute to something greater.

We are more than just a manufacturer – we build the chariots that take warriors (fire fighters) to the scenes where they work to save lives and protect property. Our customers (Fire Departments and Fleets) are remarkable people that run towards danger and working with them is both awesome and rewarding.   

The Contract Administrator at HME will work with customers to process contracts and change orders, providing a high level of customer service to both internal and external customers; and working with dealers. The position is responsible for helping to deliver high quality apparatus with the end result being a satisfied customer who includes the Dealer, production associates, engineering and ultimately the end user. The Contract Administrator is required to administer multiple contracts at one time. In addition, this position provides the manufacturing group with clear and understandable specifications and provides answers to their questions in a timely manner.

Essential Duties and Responsibilities:

• perform all assigned work safely and in compliance with HME Safety Rules 

• coordinate and facilitate processing of Fire Truck bids into and through the established transition/sales  

  process, 

• accurate and thorough entry of data/information into multiple electronic systems and formats

• review special price sales orders/bids for completeness of required information

• inquire and follow up on needed or open components/issues to complete bid

• process post award contracts

• complete Contract Data Checklist for contract file  

• compare Quote Writer file to dealer bid worksheet for pricing accuracy

• implement process improvement ideas to streamline current responsibilities and better utilize existing  

  technology

• process customer change orders and internal change requests

• attend operational meetings as required

• maintain strong communications between all areas of the organization

• support sales team and dealers as needed with in process photos, final inspections, post-delivery follow-up communications as well as other customer support throughout the build process

• perform other duties as assigned

Qualifications: 

• High School Diploma or GED
• 1-2 years of heavy-duty truck or automotive manufacturing or sales experience. 
• strong attention to detail.
•  self-discipline with strong analytical and problem-solving skills; excellent verbal and written communication and negotiation skills.
•  high proficiency with a variety of PC applications with emphasis on Microsoft Office programs such as Word, Excel, PowerPoint, Outlook.

General Physical Requirements and Physical Activities:  generally sedentary work; seated at desk for extended periods while talking on telephone or performing work on computer; standing, bending, reaching above shoulder level, walking, occasional lifting and carrying (up to15 lbs), frequent near vision for reading and computer work; repetitive use of hands, fingers, wrists for key board and other business machine usage; occasional stressful conditions.

Working Conditions: Approximately 75%-90% of work is performed in an enclosed office, cubicle, or open work station under conditions that can be described as “normal office environment”, with controlled climate and minimal exposure to health or safety hazards; occasionally work requires presence on plant manufacturing area.   When in plant manufacturing area, there is possible exposure to:

electric current; oils and lubricants; moving mechanical parts; chemical cleaners and solvents; sharp edges; airborne dust, metal and fibrous shavings; intense light from welding; motorized forklift truck traffic; overhead crane operation; seasonal temperature variations (ex., high temperature and humidity during summer months); noise - loud, sharp, extended, impulse; up to, and occasionally exceeding, 85dBA (noise levels may require use of hearing protection).    

HME is an Equal Opportunity Employer and provides equal employment and advancement opportunities to all employees and applicants. HME prohibits discrimination in employment opportunities or employment practices on the basis of race, color, religion, sex/gender (including pregnancy), national origin, age, disability, protected veteran status, protected genetic information, or any other characteristic protected by applicable local, state, or federal law