JOB DETAILS

Danish-speaking Customer Support Agent - iGaming Company in Malta

CompanyNext Job Abroad
LocationHamburg
Work ModeRemote
PostedMarch 29, 2026
About The Company
Next Job Abroad helps people across Europe find their next job abroad.   We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming.   We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free.   - Jobs abroad across Europe - Language-based roles - iGaming jobs  - Free career & relocation support   Ready for a new chapter? Apply directly at: https://nextjobabroad.com
About the Role
Start your next adventure under the Maltese sun 

Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn’t just a place to work — it’s a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it’s no wonder so many people come here for a job and end up calling it home.

About the role

Our client, one of the world’s most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience.

You’ll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time.

This is a full-time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.

What we’re looking for
  • Native or fluent Danish, plus solid English communication skills (both written and verbal)
  • A passion for delivering exceptional customer service
  • Calmness under pressure and the ability to multitask like a pro
  • Problem-solving initiative and eagerness to take ownership
  • Openness to feedback and personal development
  • Strong computer literacy (experience with CRM systems is a plus)
  • Previous experience in a fast-paced customer service environment is beneficial
What’s in it for you?

Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:

  • Performance bonus and career development opportunities
  • Free gym access
  • Comprehensive private health insurance
  • Healthy office snacks to keep you energised
  • Your birthday off — because celebrations matter!
  • Regular social events and team activities to help you build lasting friendships on the island

Key Skills
DanishEnglishCustomer ServiceLive ChatEmailPhone SupportProblem-solvingMultitaskingAdaptabilityMotivationComputer LiteracyCRM Systems
Categories
Customer Service & SupportHospitality
Benefits
Performance bonusCareer development opportunitiesFree gym accessComprehensive private health insuranceHealthy office snacksYour birthday offRegular social events and team activities
Job Information
📋Core Responsibilities
The role involves acting as the primary contact for customers of a major online gambling brand, assisting with inquiries related to betting, payments, and accounts via multiple communication channels. The core focus is on providing solutions and ensuring a world-class customer experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
16
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page