JOB DETAILS

Patient Care Coordinator - Front Desk

CompanyMOUNTAIN LAND REHABILITATION LLC
LocationCedar Hills
Work ModeOn Site
PostedMarch 31, 2026
About The Company
Founded in Salt Lake City in 1984, Mountain Land Physical Therapy has been at the forefront of advancing healthcare by empowering movement and helping people live better, more active lives. As the largest outpatient physical therapy provider in the Mountain West, we are proud to operate 60 clinics across Utah, Idaho, and Montana under the Mountain Land, Therapy West, and RPT brands. Our vision is simple yet bold: to ensure everyone has access to a primary care physical therapist. We achieve this through personalized care, innovative solutions, and a commitment to exceeding the expectations of our patients and team members. Mountain Land continues to uphold a strong reputation built on expertise, dedication, and community-focused care. Our services extend to a variety of settings, including: •Aquatic Therapy •Vestibular Rehab •Chronic Pain •Concussion •Dry Needling •EMG & NCS •Hand Therapy •Headaches •Industrial/Work Therapy •Lymphedema Therapy •Pediatric Therapy •Pelvic Floor Therapy •Personal Injury Rehabilitation •Return to Sport Program •Running Program •TMJ/TMD Therapy We also believe in investing in our greatest asset—our staff. By fostering professional growth and providing comprehensive benefits, we empower our team to thrive in exciting and challenging environments. If you share our values and vision, explore our career opportunities and join a team committed to helping people move better and live healthier.
About the Role

Description

Location: 4587 West Cedar Hills Dr., Ste. 110, Cedar Hills, UT 84062


Schedule: Full-Time,  Mon, Wed, Fri 7am-4pm & Tues, Thur 10am-7pm 


Pay Range: $17 - $18/hour


Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks


Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training 


The Position:

Mountain Land Physical Therapy, is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy clinic in Caldwell. In this patient-facing role, you’ll manage scheduling and payment collection while creating a welcoming, efficient experience from check-in to check-out. We provide complete training and mentorship, so this is a great fit for both experienced front office candidates and those new to healthcare. 


What You’ll Do:

  • Greet and check in patients, creating a friendly and professional first impression
  • Manage provider schedules using our scheduling software
  • Collect co-pays, co-insurance, deductibles, and private payments at time of service
  • Answer phones and respond to emails with excellent customer service
  • Maintain HIPAA compliance and confidentiality in all patient interaction 
  • Keep the front desk and waiting area organized, efficient, and welcoming
  • Assist with administrative tasks and accurate patient information updates as needed

What We’re Looking For:

  • Front office, medical receptionist, hospitality, retail, or customer service experience preferred 
  • Comfortable using computers (Microsoft Office) and learning new software quickly
  • Strong communication, attention to detail, and ability to multitask
  • Friendly, team-oriented, professional demeanor
  • Willingness to learn and grow in a healthcare setting

Why Join Us:

  • Supportive clinic culture with training and mentorship
  • Clear growth opportunities (medical billing, clinic operations, support services)
  • Meaningful work helping patients stay consistent with their plan of care and recovery

Requirements

  • High school diploma or equivalent
  • Friendly, professional communication skills
  • Comfortable using computers and learning new software
  • Able to multitask in a fast-paced clinic
  • Reliable and punctual
  • Customer service or office experience preferred
Key Skills
SchedulingPayment CollectionCustomer ServiceHIPAA ComplianceOrganizationCommunicationAttention To DetailMultitaskingComputer ProficiencySoftware LearningProfessional DemeanorTeam Orientation
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Health InsuranceDental InsuranceVision Insurance401k With Employer MatchPaid Time OffWellness Perks
Job Information
📋Core Responsibilities
The Patient Care Coordinator will manage scheduling and payment collection while ensuring a welcoming and efficient patient experience from check-in to check-out at the physical therapy clinic. Key duties include greeting patients, managing provider schedules using software, collecting co-pays, answering phones, and maintaining HIPAA compliance.
📋Job Type
full time
💰Salary Range
$17 - $18
📊Experience Level
0-2
💼Company Size
416
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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