Patient Relationship Coordinator

Description

JOB TITLE: Front Desk Coordinator (PRC) 

EMPLOYER: Limitless Male Medical 

DEPARTMENT: Front Office 

REPORTS TO: Operations Manager

WHY LIMITLESS MALE? 

Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. 

ABOUT THE ORGANIZATION:

What is Limitless Male? We are a men’s health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! 

SUMMARY: 

Our company is looking for a Patient Relationship Coordinator to help provide day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience! 

DUTIES AND RESPONSIBILITIES

• Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. 
• Work to safely provide patients with an excellent experience with each visit. 
• Learn and master the scheduling software to ensure optimal patient flow. 
• Ability to work with computer programs such as an EMR, RXNT, and Quest 
• Schedule patient leads as received by utilizing many different communication channels such as phone/email/text. 
• Collection of unpaid invoices. 
• Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. 
• Performs other related duties as assigned. 

Requirements

QUALIFICATIONS:  

• Exceptional people skills and communication skills 
• Leadership and Management skills 
• Detail oriented  
• Works well in a fast paced always changing environment 
• Able to multi-task between all clinics 
• Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

BENEFITS:

At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: 

• Competitive salaries and benefits 
• Opportunities for growth and development 
• PTO accrual 
• Health, Vision, and Dental Available with HSA & FSA options 
• Employee appreciation and recognition 
• 401K option 
• Limitless male clothing discounts 
• Company paid LTD & employee life insurance 
• Employee discounts on treatments, supplements and products