Ophthalmology Account Manager - Scotland & North East region

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

We are looking for an Ophthalmology Account Manager based in either the Newcastle area, Glasgow, or the Edinburgh area to cover Scotland and the North East region.

As our Ophthalmology Key Account Manager, you’ll play a pivotal role in accelerating access to innovative treatments and building meaningful partnerships across the healthcare ecosystem. You will uncover opportunities, influence clinical practice, and accelerate adoption of our ophthalmology portfolio, delivering measurable value for patients, partners, and the business.

What you will do

You will building authentic, long-term partnerships that create meaningful value for both customers and patients. By combining data, insight, and curiosity, you’ll uncover new opportunities and turn them into impactful actions. Your ability to influence with credibility, clarity, and purpose will set you apart, while your willingness to challenge the status quo will help drive better patient outcomes. Above all, you’ll take ownership of your business—acting decisively and adapting with agility in a constantly evolving healthcare environment. Among your responsibilities:

• Own and deliver ambitious sales and market share targets across your territory

• Develop and execute strategic key account plans aligned to regional priorities

• Build trusted partnerships with clinicians, decision-makers, and key stakeholders

• Drive product adoption by identifying opportunities within secondary care and priority centres

• Collaborate cross-functionally (Commercial, Medical, Market Access) to deliver integrated account strategies

• Translate insights into action, feeding back market dynamics, barriers, and opportunities

• Champion excellence in customer engagement using a structured, value-based selling approach

What you will bring to the role

• 2-3 years’ experience in the pharmaceutical industry in a Sales Representative or Key Account Manager role within the UK market

• Proven sales performance and strong commercial acumen, with ownership and resilience to deliver results

• Experience managing accounts and strong knowledge of the assigned territory, ideally within hospital settings

• Skilled in influencing multi-stakeholder decision-making and navigating complex healthcare environments

• Good understanding of UK healthcare systems and market access dynamics

• Demonstrated ability to engage Key Opinion Leaders (KOLs) across primary and secondary care settings 

• ABPI qualified (essential); ophthalmology and/or product launch experience is a plus

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. 

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.  

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.