IT Support Specialist (Field-Based) – Fox Valley, WI

Description

Join One of the Best Dealerships to Work For – 31x Award Winner

Kunes Auto & RV Group is a fast-growing, award-winning automotive and RV dealership group with 40+ locations across Wisconsin, Illinois, and Iowa. We’re hiring an IT Support Specialist to support our Fox Valley-area dealerships (Green Bay, Appleton, Neenah).

This is a field-based IT role with a company vehicle, no overnight travel, and the ability to be home every night.

If you’re hands-on, self-directed, and enjoy solving real-world IT problems across multiple locations—this is a strong next step in your career.

What You’ll Do

• Provide onsite and remote IT support across multiple dealership locations (35–75 mile radius)
• Troubleshoot hardware, software, network, and connectivity issues (wired & wireless)
• Manage and resolve Help Desk tickets with speed and professionalism
• Install, configure, and maintain workstations, printers, and IT infrastructure
• Support network devices, firewalls, antivirus, and security systems
• Perform system upgrades, patching, and software deployments
• Maintain IT inventory and assist with new hire setups and equipment rollouts
• Partner with internal IT team and leadership on escalations and projects
• Occasional project travel (limited, a few times per year)

Requirements

What You’ll Need

• 3+ years of IT Support / Help Desk / Desktop Support experience
• Experience supporting multiple locations or field-based environments preferred
• Strong troubleshooting across hardware, networking, and software systems
• Ability to work independently and manage a regional territory
• Excellent communication and customer service skills
• Associate degree in IT or equivalent hands-on experience
• Valid driver’s license and comfort traveling locally

Compensation & Benefits

• Competitive pay based on experience
• Company vehicle or mileage reimbursement
• 401(k) with company match
• Health, dental, and vision insurance
• Paid time off + holidays
• Employee Assistance Program (EAP)
• Vehicle and service discounts
• Daily Pay option (access earnings early)
• Clear path for career growth and internal promotion

Why Kunes

Kunes Auto & RV Group is a family-owned organization built on values—faith, integrity, and doing right by people. We’ve been recognized 31 times by Automotive News as a Best Dealership to Work For and continue to grow across the Midwest.

Apply Today

If you’re looking for a hands-on IT role with autonomy, variety, and growth, apply now to join our Fox Valley team.