Office of Information Services - Deputy Manager / Assistant Manager

[What the role is]

[What you will be working on]

• Management of staff, student and/or public ICT application services which includes the establishment and tracking of project plans, milestones and deliverables in consultation with different levels of stakeholders 
• Strategise, design and manage the execution of effective development frameworks (including plans, processes, etc.) for software / application using industry best practices and methodologies, and the latest technologies or products 
• Act as liaison between stakeholders and vendors/in-house development team to ensure that business, security and governance requirements are translated into system specifications, and to ensure smooth implementation and operations of the systems to meet service levels
• Leverage on commercial cloud/low code technology to accelerate digital transformation and to adopt leading edge innovations 
• Continuous change management with stakeholders to ensure the effective use of IT solutions for different needs 
• Leverage business data to provide insights for reporting, analysis and decision-making

[What we are looking for]

• Qualification preferably in Information Technology or a related field 
• About 3 -10 years of IT experience in IT project management and contract management. A hardworking, independent and proactive person who is able to multi-task and handle diverse portfolios 
• Able to work independently and as a team player with different stakeholders such as end users, application, infrastructure and security teams 
• Able to understand infrastructure and security requirements 
• Excellent analytical and problem-solving skills, and able to think out of the box to improve user processes and experience 
• Excellent communication (oral, written and presentation) skills 
• Preferably with vendor management experience