JOB DETAILS
Transportation Coordinator
CompanyAroostook Mental Health Services, Inc.
LocationCaribou
Work ModeOn Site
PostedApril 1, 2026
About The Company
Aroostook Mental Health Services, Inc. (AMHC) was founded in 1964 as a non-profit community mental health center. The agency has been a provider of behavioral health (BH) and related services to adults and children in rural Maine for nearly 60 years.
Today the agency is the largest behavioral healthcare provider in the region with nearly 30 service locations across Aroostook, Washington and Hancock counties offering an array of mental health, substance use, crisis, sexual assault, prevention, and brain injury services (Aroostook).
AMHC serves nearly 5,500 individuals per year and employs 325 caring, compassionate staff members. AMHC is committed to an integrated, patient-centered approach in all services, characterized by a high degree of collaboration among community and health professionals and led by the client as the focal point of all services. No individual will be denied access to services due to an inability to pay. A discounted/sliding fee schedule is available based on family size and income.
In 2021 the agency was designated a Recovery Friendly Employer, joining the Northeastern Workforce Development Board’s Recovery Friendly Employer network, making visible AMHC’s commitment to offering a healthy, safe, and stigma-free work environment to eliminate barriers to recovery for those impacted by addiction.
AMHC is also a National Health Service Corps (NHSC) host organization.
About the Role
Description
AMHC is seeking an organized and mission-driven Transportation Specialist to support individuals in Aroostook County by coordinating transportation services and administering emergency (Wrap) funds.
This role is essential in ensuring clients have access to critical services, resources, and supports that promote stability and community integration.
Position Summary
The Transportation Specialist oversees the daily operations of the Transportation Service and Wrap Emergency Funds within the Community Integration Program. This position ensures that eligible individuals receive timely, safe, and compliant transportation and financial support services while maintaining strong collaboration with internal teams and community partners.
Key Responsibilities
Transportation Coordination
- Recruit, train, and supervise volunteer drivers and support staff
- Ensure compliance with driver requirements (licenses, insurance, training)
- Coordinate transportation requests and scheduling
- Partner with local transportation providers when needed
- Provide guidance on transportation services to clients and providers
Emergency (Wrap) Funds Administration
- Support providers and clients with emergency fund applications
- Ensure applications meet all contractual requirements
- Coordinate processing of approved funds and payments
Program Operations
- Verify eligibility for transportation and emergency fund services
- Maintain accurate and up-to-date records and database entries
- Coordinate gas cards, transportation vouchers, and related supports
- Serve as a resource for clients, families, and community partners
- Collaborate with internal teams and external providers to meet service needs
Financial & Administrative Duties
- Monitor program budgets and track expenses
- Prepare and process transportation invoices
- Coordinate with finance, billing, and IT departments
- Support funding development opportunities and program improvements
- Assist in policy development and quality improvement initiatives
Reporting & Compliance
- Compile data and assist with required reporting and performance measures
- Ensure compliance with all contractual and regulatory requirements
- Collaborate with leadership to identify service improvements
General Expectations
- Maintain confidentiality and ethical standards
- Provide respectful, inclusive, and supportive customer service
- Work collaboratively with team members and community partners
- Demonstrate strong organization, communication, and problem-solving skills
Work Environment & Requirements
- Office-based environment with occasional coordination across the community
- Ability to sit, stand, walk, and use standard office equipment
- Ability to lift up to 10 pounds
- Reasonable accommodations available as needed
Schedule
- Full-time, non-exempt position
- Standard hours: Monday–Friday, 8:00 AM – 5:00 PM
- Occasional extended hours based on program needs
Why Join AMHC?
- Make a meaningful impact by improving access to essential services
- Be part of a collaborative, mission-driven team
- Opportunities for professional growth and development
If you're passionate about making a difference and ready to take the next step in your career, we want to hear from you!
Requirements
This position requires a high school diploma or equivalent and 3 years of experience in a business or social service field.
Key Skills
Transportation CoordinationEmergency Fund AdministrationProgram OperationsFinancial DutiesAdministrative DutiesReportingComplianceCollaborationCustomer ServiceOrganizationCommunicationProblem-SolvingSupervisionTrainingDatabase ManagementBudget Monitoring
Categories
TransportationSocial ServicesAdministrative
Job Information
📋Core Responsibilities
The Transportation Specialist oversees the daily operations of transportation services and emergency funds, ensuring clients receive timely and safe support. This role involves coordinating transportation requests, supervising staff, and collaborating with community partners.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
194
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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