JOB DETAILS
Regional Director of Patient Success- Southeast Florida
CompanyElite DNA Behavioral Health
LocationWest Palm Beach
Work ModeOn Site
PostedApril 2, 2026
About The Company
Elite DNA Behavioral Health, Florida’s leading mental health provider, delivers compassionate care to children, adolescents, and adults facing a variety of mental health challenges. In 2026, we proudly expanded our services beyond Florida with the opening of our first location in Virginia.
With almost 40 locations across both states, we are committed to making high-quality mental health care accessible.
We provide psychiatric evaluations, mental health therapy, medication management, and care coordination, offering comprehensive services under one roof. Our team also delivers specialized support including trauma therapy, LGBTQIA+ mental health services, children’s mental health care, group therapy, couples and family counseling, and services for veterans. Additional care includes TMS therapy for depression, Applied Behavior Analysis (ABA), occupational therapy, and speech and language therapy. We accept most insurance, including Medicare and Medicaid.
Our unique interdisciplinary model allows our clinicians to evaluate each situation in its entirety, leading to more effective treatment and long-term success.
Life’s challenges don’t define you; they help shape your growth. At Elite DNA, we’re here to support and guide you through every step. Together, we can build stronger skills, healthier relationships, and a more hopeful future.
Your mental health is in our DNA.
About the Role
Description
Job Description:
The Regional Director of Patient Success is a high-impact leadership role responsible for overseeing the success of five outpatient behavioral health clinics spanning from Stuart, FL to Delray Beach, FL. This role ensures the delivery of high-quality, accessible, and efficient mental health services by driving performance, patient satisfaction, employee engagement, and financial sustainability across all assigned locations.
Key Responsibilities:
- Provide direct leadership to clinic office managers and oversee all day-to-day operations within the region.
- Monitor and improve provider productivity, patient access, and schedule optimization.
- Ensure compliance with organizational policies, HIPAA, and all applicable state and federal regulations.
- Partner with clinical leadership to support high standards of patient care, outcomes, and service delivery.
- Lead strategic initiatives to drive growth, improve operational efficiency, and meet revenue goals.
- Analyze and manage P&L statements, budgets, staffing ratios, and facility performance.
- Collaborate with Human Resources on recruitment, retention, onboarding, and performance management of staff.
- Facilitate communication between clinics and corporate leadership to ensure alignment with company vision and goals.
- Identify barriers to success at the clinic level and implement data-driven solutions.
- Conduct regular site visits to maintain strong visibility, accountability, and engagement across the region.
- Lead training, mentorship, and development for emerging clinic leaders and managers.
- Maintain an in-office presence in the designated "home" location 2-4 days per week.
- Travel regularly within the Southeast Florida region (Stuart to Delray Beach).
Required Skills & Qualifications:
- Minimum 5+ years in a multi-site leadership role at the Director level or higher, preferably in healthcare or behavioral health.
- Proven track record of driving performance metrics, staff development, and operational excellence.
- Strong knowledge of behavioral health services, scheduling efficiencies, and insurance reimbursement models.
- Proficient in data analysis tools, EMRs (e.g., Athena, NextGen), and Microsoft Office Suite.
- Proven ability to develop talent, lead changes, and drive results in a fast-paced, evolving environment.
- Excellent verbal and written communication skills, including the ability to present complex information clearly.
- Bachelor’s degree required, education in healthcare administration, business, or related field (Master's preferred)
What We Offer:
· Competitive compensation and bonus structure
· Mileage and travel reimbursement
· Comprehensive benefits package including medical, dental, vision, and 401(k)
· Opportunities for advancement within a growing organization
· A mission-driven culture that supports community wellness and team collaboration
Join Us: If you're a strategic leader with a passion for operational excellence and a heart for behavioral healthcare, we invite you to be part of something meaningful at Elite DNA Behavioral Health.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Family leave
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Ability to Commute:
- Pay: $75,000.00 - $80,000.00 per year
Key Skills
LeadershipPatient CareOperational ExcellenceData AnalysisComplianceFinancial ManagementStaff DevelopmentCommunicationBehavioral HealthPerformance MetricsRecruitmentMentorshipStrategic InitiativesProblem SolvingScheduling EfficiencyTeam Collaboration
Categories
HealthcareManagement & LeadershipSocial Services
Benefits
401(k)401(k) MatchingDental InsuranceEmployee Assistance ProgramFamily LeaveHealth InsuranceHealth Savings AccountLife InsurancePaid Time OffParental LeaveReferral ProgramVision Insurance
Job Information
📋Core Responsibilities
The Regional Director of Patient Success oversees the operations of five outpatient behavioral health clinics, ensuring high-quality mental health services. This role involves driving performance, patient satisfaction, and financial sustainability across all locations.
📋Job Type
full time
💰Salary Range
$75,000 - $80,000
📊Experience Level
5-10
💼Company Size
529
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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