JOB DETAILS

ERP Specialist

CompanyLakanto
LocationOrem
Work ModeOn Site
PostedApril 3, 2026
About The Company
Born from a proprietary mixture of the high-purity Monk Fruit extract and Erythritol, LAKANTO® is a delicious, all-natural, zero calories, zero glycemic sweetener with the scrumptious rich taste of sugar. Over a thousand year ago, in remote mountain highlands of Asia, a group of Buddhist monks called the Luohan achieved enlightenment through meditation, prayer, and pure living. On the slopes of a primeval forest, the monks discovered and cultivated a rare fruit prized for its sweetness. This sacred fruit was named Monk Fruit, or Luohan Guo, after its devoted caretakers and was used in elixirs to increase chi, or life energy. Monk Fruit was used for centuries in eastern traditional herbalism to increase chi and well-being, earning it the nickname “The Immortals’ Fruit.” We still grow and harvest Monk Fruit for LAKANTO® in the same pristine area and according to traditional and environmental methods.
About the Role

Description

 We are looking for a motivated ERP Specialist to support and help improve our ERP system as the company continues to grow. This role will assist with day-to-day ERP support, user questions, reporting, and supporting improvements to business processes - especially in our manufacturing environment.

The ERP Specialist reports directly to the CIO and works closely with Operations: Manufacturing, Warehouse, Supply Chain, Quality; Sales, Finance, and IT teams to help ensure the ERP system is reliable, accurate, and supports business needs.

This is a hands-on role, ideal for someone who enjoys learning systems, solving problems, and working with business teams to turn system capabilities into real operational value.

 

ERP System Support

· Help support and maintain the company’s ERP system

· Assist in monitoring system performance and data accuracy

· Help coordinate system updates, upgrades, and vendor support

· Learn the ERP system and develop expertise over time


 ERP Support & Administration 

· Provide day-to-day ERP support to users across manufacturing, operations, supply chain, and office teams

· Help troubleshoot system issues and escalate complex problems when needed

· Document common issues and solutions to build internal knowledge

· Maintain ERP documentation and best practices

 

User & Security Management

· Assist with managing ERP users, roles, and permissions

· Support onboarding/offboarding and access changes

· Help ensure appropriate system access and security controls


Reporting & Data Visibility

· Creating and maintaining reports, dashboards, forms, and data inquiries

· Partner with business users to define reporting needs

· Support data accuracy and consistency for operational and management reporting


Business Process Support

· Assist with documenting ERP-related business processes

· Work with departments to identify opportunities to improve workflows

· Support alignment of ERP configuration with operational processes

· Help reduce manual work and improve system adoption


ERP Projects & Improvements

· Support ERP-related projects such as new modules, enhancements, and process improvements

· Help gather requirements and participate in testing

· Assist with go-live support and user adoption

· Communicate clearly with stakeholders and the internal team

Requirements

 Must Have

· 1–3 years of hands-on experience working with ERP systems, business systems, or data analysis

· Bachelor's degree in information systems, Business, Operations, IT, or a related field (or equivalent experience)

· Strong problem-solving and analytical skills

· Ability to learn new systems quickly and take initiative

· Strong English communication and interpersonal skills

· Strong attention to detail and organizational skills

 

Preferred Skills

· Experience using and supporting an ERP system

· Interest in manufacturing, operations, or supply chain environments

· Experience creating reports, dashboards, or working with data

· Understanding of basic database concepts or data relationships

· Exposure to ERP platforms such as Acumatica, NetSuite, SAP, Oracle, Microsoft Dynamics, or similar systems

· Interest in process improvement or operational efficiency

· Advanced Excel or data analysis skills

Key Skills
ERP SystemsData AnalysisTroubleshootingReportingDashboardsBusiness Process ImprovementSystem AdministrationUser ManagementSecurity ControlsManufacturing OperationsSupply ChainDatabase ConceptsExcelRequirements GatheringTechnical DocumentationCommunication
Categories
TechnologyManufacturingData & AnalyticsAdministrativeLogistics
Job Information
📋Core Responsibilities
The ERP Specialist will support and maintain the company's ERP system while assisting with day-to-day user support and troubleshooting. They will also partner with business teams to create reports, improve workflows, and manage system security and configuration.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
76
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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