Facilities Manager

Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

Reporting to the Director of Facilities and Supply Chain, the Facilities Manager is responsible for the strategic planning, operation, and maintenance of all corporate facilities, encompassing the headquarters and five regional offices. This role ensures a safe, efficient, and cost-effective physical environment that supports business operations and employee well-being across all sites. 

We are seeking a Facilities Manager to lead a distributed team of facilities professionals and manage all contractor relationships, capital projects, and compliance activities related to the physical infrastructure. This position plays a critical role in maintaining our facilities, ensuring alignment with organizational goals, operational excellence, and compliance standards.

Key Responsibilities

• Oversees daily operations and maintenance of buildings, grounds, and equipment by strategically assigning work, monitoring performance, and ensuring service quality standards are consistently met
• Coordinates cross-functional communication, partnering with internal departments and external vendors while guiding staff to deliver responsive, customer-focused facility services
• Develops staff and contractor scheduling, workload planning, and resource allocation strategies to optimize team efficiency and ensure appropriate coverage during routine operations and emergencies
• Establishes and enforces operational policies, procedures, and safety practices, guiding staff to maintain compliance with all regulatory requirements and organizational expectations
• Supervises team participation in preventive maintenance programs, ensuring staff follow procedures that reduce downtime, extend asset life, and maintain facility reliability
• Leads, mentors, and develops a diverse facilities team, ensuring high performance, employee engagement, and a culture of safety, accountability, and continuous improvement
• Directs professional development, providing coaching, performance evaluations, and opportunities for training to help team members grow technical and leadership skills

Qualifications

• Education: High school diploma or equivalent (Required) 
• Licensure/Certification: Professional certification such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or Project Management Professional (PMP) (Preferred)
• Experience: 
• 5+ years of progressive experience in facilities management, with at least 3 years in a multi-site or corporate portfolio management role, including direct management of capital projects and budgets over $5M (Required)
• Experience managing facilities in a high-growth or regulated industry (Preferred)
• Knowledge, Skills, & Abilities:  
• Knowledge of multi-site facilities management best practices; building systems (HVAC, electrical, plumbing); corporate real estate; and federal/local safety and compliance regulations (OSHA, ADA) (Required)
• Knowledge of Integrated Workplace Management Systems (IWMS); sustainability and green building practices (e.g., LEED); and corporate security systems (Preferred)
• Strategic planning skills (Required)
• Complex vendor management and contract negotiation skills (Required) 
• Capital project management skills (Required)
•  Financial acumen skills (Required)
• Team leadership and development skills (Required)
• Advanced written, verbal, and interpersonal communication skills (Require)
• Lean management principles applied to facilities operations skills (Preferred)
• Data analytics for performance reporting skills (Preferred)
• Ability to manage multiple priorities simultaneously across geographically dispersed locations (Required)
• Ability to lead and motivate a remote team, strong problem-solving, and risk mitigation capabilities (Required)
• Ability to influence senior leadership on facilities strategy and investment (Preferred)

Work Environment

• Location: On-site
• Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business and cross-facility travel as needed
• Regular meetings with internal Pharmacy Operations, Engineering, Operational Excellence, Compliance, and Quality, teams. This role may also have meetings with external vendor and automation partner representatives.

Key Essential Functions

• Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
• Must be able to work on a computer for the entire shift
• Must be able to attend virtual meetings with cross-functional teams.

Employment Classification

Status: Full-time
FLSA: Exempt  

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. 

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.