JOB DETAILS

Inside Sales Advisor

Company1-800-GOT-JUNK?
LocationMission
Work ModeOn Site
PostedApril 3, 2026
About The Company
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Friendly, uniformed drivers call customers in advance, arrive on schedule, haul junk away from where it’s located, and provide a full clean-up. Items we remove include things that garbage collectors typically do not take, including: household furniture and electronics, clothing, renovation debris, and assorted junk. Commercial customers include property managers, retailers, realtors, government offices, disaster relief, and construction and renovation workers, to name a few. Environmental sustainability is important to us. Wherever possible items are recycled or donated to charity, with current landfill diversion rates at 61.3 percent. 1-800-GOT-JUNK? has been recognized as workplace of choice through numerous awards, including Best Place to Work in BC, Great Workplaces in Canada, and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated. 1-800-GOT-JUNK? has approximately 175 locations throughout Canada, the United States, and Australia. For more information, including new franchise opportunities, please visit www.1800gotjunk.com. 1-800-GOT-JUNK? Alliances: Canadian Automobile Association (CAA) Access Rewards National Association of Professional Organizers (NAPO) North American Association of Senior Move Managers (NASMM) CitiBank Rewards RecycleBank General Services Administration (GSA)
About the Role

Description

Inside Sales Representative

Southwind | Home Services

  • Mission, KS (In-Office)
  • $16.83–$18.00/hr + commission
  • Total Compensation: $55,000–$60,000
  • Schedule: 4 weekdays (Monday–Friday) + 1 weekend shift

Company Overview

Southwind is a leading innovator in the home services industry, operating a portfolio of best-in-class brands including 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and Fountain Comfort Group (HVAC). With over 65+ locations nationwide, Southwind is built on delivering world-class customer experiences while creating meaningful, long-term career opportunities for our teams.

Our Inside Sales team plays a critical role across all brands serving as the first point of contact for customers, driving revenue, and ensuring every interaction reflects the high standards Southwind is known for.


Position Overview

As an Inside Sales Representative, you will handle inbound and outbound customer interactions across Southwind’s family of home service brands. You’ll educate customers, recommend services, book jobs directly into the system, and ensure a seamless experience from first call to service completion.

This role is ideal for someone who thrives in a fast-paced, goal-driven environment and enjoys converting conversations into real results.


What You’ll Do

  • Answer inbound calls and manage outbound follow-ups with professionalism and urgency
  • Actively listen to customer needs and recommend appropriate home service solutions
  • Book services directly into scheduling systems with accuracy
  • Provide clear pricing, service options, timelines, and expectations
  • Confirm job details and ensure smooth handoff to Operations teams
  • Maintain detailed and accurate customer records in CRM systems
  • Follow up with customers to reinforce value and ensure satisfaction
  • Resolve issues, troubleshoot concerns, and escalate when needed
  • Consistently meet or exceed performance metrics, including:
    • 50 inbound/outbound calls per day
    • 3+ booked services/customers per day
    • $1,000+ in daily booked revenue

Why Choose Southwind?

  • Competitive base pay + commission with uncapped earning potential
  • Clear growth paths into senior sales, training, or leadership roles
  • Award-winning culture recognized as a “Best Place to Work” and “Fast 50 Company”
  • Comprehensive benefits package including:
    • Health, dental, and vision insurance
    • 401(k) with company match
    • Paid time off
    • Life insurance and optional HSA/FSA
  • High-energy, supportive team environment focused on development and success

Requirements

What You’ll Bring

  • Strong verbal and written communication skills
  • Ability to succeed in a high-volume call environment
  • Excellent organization and time management
  • Self-motivated with a team-first mindset
  • Comfort using CRM systems and Microsoft Office tools
  • Prior experience in inside sales, customer service, retail, hospitality, or call centers preferred
  • Interest in home services (experience helpful but not required)
Key Skills
Inside salesCustomer serviceCommunication skillsTime managementCRM systemsMicrosoft OfficeActive listeningProblem solvingSchedulingLead generationSales performanceData entry
Categories
SalesCustomer Service & SupportAdministrative
Benefits
Health insuranceDental insuranceVision insurance401(k) with company matchPaid time offLife insuranceHSAFSA
Job Information
📋Core Responsibilities
The Inside Sales Advisor will manage inbound and outbound customer interactions to educate clients and recommend home service solutions. They are responsible for booking services, maintaining accurate CRM records, and meeting daily performance metrics for calls and revenue.
📋Job Type
full time
💰Salary Range
$55,000 - $60,000
📊Experience Level
0-2
💼Company Size
2036
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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