JOB DETAILS

General Manager

CompanyPACIFIC CATCH INC
LocationSan Mateo
Work ModeOn Site
PostedApril 3, 2026
About The Company
SUSTAINABLE SEAFOOD. PACIFIC FLAVORS. WESTCOAST STYLE. Pacific Catch is a WestCoast Fish House dedicated to delivering high quality sustainable seafood with a unique perspective. The menu explores styles and ingredients found throughout the Pacific. We also offer a variety of Fresh Catch specials highlighting specific regions in the Pacific and seasonal offerings. Ocean friendly restaurant: As a proud partner of the Surfrider Foundation, we believe and support efforts towards the protection and enjoyment of the world’s oceans, waves and beaches. We’ve made a commitment to reduce our plastic footprint and brought in disposable, compostable eating utensils and straws. We also recycle our fryer oil into bio fuel and compost all food waste and employ green building techniques in our new locations, including LED light bulbs, hand dryers, aerators on faucets, water-saving toilets and drought resistant landscaping. Responsible sourcing commitment: As a member of the Seafood Watch program, we are committed to sourcing seafood from Environmentally Responsible Sources as defined by the Monterey Bay Aquarium. We believe wild caught and responsibly raised seafood fits beautifully on the same menu, as one ensures the life of the other. Joint industry efforts: Through our James Beard Smart Catch partnership, we have a chance to use our sourcing program to support industry efforts to maintain healthy, sustainable food sources for now and for future generations.
About the Role

Description

General Manager

We are looking for Experienced General Managers that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.


We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering an extraordinary opportunity for personal and professional growth, and a fun and inclusive work environment.


REPORTS TO

Regional Manager


SCHEDULE

This is a full-time, exempt position requiring the necessary time commitment to fulfill job responsibilities

Work hours may vary based on business needs. Managers will be expected to work evenings and weekends regularly.


RESPONSIBILITIES

  • Effectively manage a Pacific Catch restaurant and its team members within the policies and guidelines of the company while exemplifying our Core Values each day
  • Provide direction, leadership and mentoring to all FOH and BOH team members every shift
  • Ensure fast, accurate service, and positive and polite guest relations
  • Be the face of Pacific Catch: engaged with the community, introducing our food, inviting the guests in, and ensuring a memorable hospitality experience
  • Ensuring that entire facility and service area is full/clean/abundant during service
  • Handle guest complaints/concerns with empathy, professionalism, and prompt attention
  • Completion of daily, weekly, and monthly operational, administrative, and HR-related duties
  • Review and understand P&L statements, always looking for opportunities to improve sales or manage costs

Requirements

SKILLS AND KEY ATTRIBUTES

  • Strong leadership, hospitality, and people management skills
  • Ability to communicate effectively with higher leadership, team members, and guests
  • Advanced knowledge of food, ingredients, wine, and spirits
  • Computer skills in Excel, Toast POS, Open Table, Google Mail, and calendars
  • Personal and emotional stability; must serve as strong and positive role model
  • Open to a possible transfer to another Pacific Catch location in the future (Throughout the San Francisco Bay Area)
  • Passionate about protecting our oceans and environment

EDUCATION/EXPERIENCE

  • 5+ years hospitality experience including at least 3 years of experience in management
  • You’ve managed other successful, high-volume restaurants or perhaps in an innovative chain
  • You possess a proven track record of effectively and empathetically training, mentoring, and managing hourly employees
  • You are experienced in professional and prompt business correspondence
  • You have received positive and raving reviews from both former employers and people you’ve managed
  • Degree in Hospitality, Business, Marketing, or Communication is a plus

PHYSICAL

  • Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length
  • Must be able to reach, bend, stoop and frequently lift up to 25 pounds.
Key Skills
LeadershipHospitalityPeople managementCommunicationFood knowledgeWine and spirits knowledgeExcelToast POSOpen TableGoogle MailP&L managementMentoringConflict resolutionOperational managementAdministrative dutiesHR management
Categories
Management & LeadershipHospitalityFood & BeverageCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The General Manager is responsible for overseeing daily restaurant operations, including staff leadership, facility maintenance, and ensuring high-quality guest service. They must also manage administrative tasks, HR duties, and financial performance through P&L analysis.
📋Job Type
full time
💰Salary Range
$75,000 - $103,000
📊Experience Level
5-10
💼Company Size
197
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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