JOB DETAILS

Office Manager

CompanyAce Handyman Services Cedar Rapids and Iowa City
LocationMarion
Work ModeOn Site
PostedApril 4, 2026
About The Company
Founded in 1998, Ace Handyman Services recently celebrated our 26-year business anniversary. As a national, home improvement, repair, and remodeling franchise corporation, there is demand for our professional services wherever you live. We are always looking to expand our reach and bring new Owners on board. With approximately 60 Owners in over 120 active territories, Ace Handyman Services has franchise locations in over 24 states, bringing honesty and integrity to the home improvement industry throughout the country! If you're tired of endless work hours and life in the corporate world, and want to stop putting money in other peoples' pocket, it's time to own your own business and start controlling your own destiny. At the heart of our Franchise model is our efficient Support Center, providing expertise and support to Owners with the training and tools needed to open, operate, market, and grow their business. In addition, we continue to vet and collaborate with global partners on the most current technologies and resources keeping us miles ahead of the competition. Our Franchise network operates with a heavy focus on digital marketing designed to drive traffic to your local webpage, get your phone ringing, and appointments booked. Our goal is to help you build a profitable business that grows and continually acquires new leads, retains happy, loyal, lifelong customers, while offering you time to enjoy life with your friends and family. Our solid reputation, expert support services, and advanced software applications have proven to be a successful, yet progressive business model. See for yourself at acehandymanservices.com We were recently acquired by Ace Hardware and were formerly known as Handyman Matters until March of 2020.
About the Role
Benefits:
  • Small Team Environment
  • Paid time off
  • Training & development
  • Tuition assistance
Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with Sales experience, to serve as the glue for a small team in our Marion office.  No evening or weekend work, M-F, 8am-5pm.

Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team.  This is not an entry level position and requires sales and customer service experience.

Annual Pay Range: $40,000-$50,000, depending on skills and experience

What we offer:
  • Regular performance reviews with opportunities for pay increases
  • Competitive hourly pay + allowances + incentives = great compensation package!
  • Friendly, supportive, and flexible environment = no evenings or weekends!
  • Paid holidays and vacation
  • 401(k) plan
  • Skills development and career-growth opportunities
  • On-the-job training provided 
Job requirements: (Please do not apply if you don't meet these qualifications)
  • Sales experience (minimum 5 years)
  • Exceptional customer service skills / ability to build rapport over the phone
  • Proficient with technology
  • Outstanding communication skills - verbal and written
  • Basic math skills
  • Energetic and self-motivated
Additional qualifications:
  • Friendly, positive, customer-focused attitude
  • Comfortable multi-tasking in a fast-paced, dynamic environment
  • Organized and detail-oriented
  • Clear communicator (verbal & written)
  • Problem-solver
  • Flexible, team player
Preferred Skills:
  • Estimating experience
  • Trades / Home Improvement / Construction industry background
  • Accounting familiarity
  • Service Titan software experience
  • Social Media expertise
  • Familiarity with general property terminology  
Join our team and love your job again!
Key Skills
SalesCustomer serviceAdministrative functionsInternal coordinationCommunication skillsMath skillsMulti-taskingProblem-solvingEstimatingAccounting familiarityService Titan softwareSocial mediaProperty terminology
Categories
AdministrativeSalesCustomer Service & SupportConstructionManagement & Leadership
Benefits
Paid time offTraining & developmentTuition assistancePaid holidaysVacation401(k) plan
Job Information
📋Core Responsibilities
The Office Manager will serve as the central point of contact for the team, handling customer interactions and internal coordination. They are responsible for managing administrative functions to support residential and commercial property maintenance services.
📋Job Type
full time
💰Salary Range
$40,000 - $50,000
📊Experience Level
5-10
💼Company Size
442
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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