Assistant Dept Mgr

Description

Job Title: Assistant Deli Manager
Department: Deli Operations
Reports To: Deli Manager
Location: [Store 12/Chelsea]
Employment Type: Full-Time

Job Summary:

The Assistant Deli Manager supports the Store Manager in overseeing daily store operations, supervising employees, and ensuring excellent customer service. This role helps manage staffing, merchandising, inventory control, and operational procedures, and serves as acting manager in the Store Manager’s absence.

Key Responsibilities:

• Assist in supervising all store departments to ensure      smooth and efficient daily operations.
• Support hiring, onboarding, and training of new      employees.
• Help manage employee schedules, breaks, and time-off      requests.
• Ensure employee time reports      are accurate, properly recorded, and submitted in a timely manner.
• Provide coaching, direction, and feedback to team      members; participate in performance reviews.
• Assist with resolving employee conflicts and enforcing      company policies, including handling minor disciplinary actions.
• Ensure all hiring and disciplinary documentation is      completed and properly filed.
• Maintain store cleanliness, safety, and appearance      according to company standards.
• Assist with inventory management, including ordering,      stocking, rotation, and shrink control.
• Monitor sales, expense controls, and labor costs to      support profitability goals.
• Support merchandising, promotional displays, and      signage accuracy.
• Provide excellent customer service and respond to      customer concerns and escalated issues.
• Conduct store walkthroughs and address issues related      to departments, building, or parking lot maintenance.
• Serve as acting manager when the Store Manager is off      duty or unavailable.
• Communicate regularly with the Store Manager and      corporate office regarding store performance and staffing.

Qualifications:

• High school diploma or equivalent required; additional      business or management training preferred.
• 2+ years of retail or grocery experience, including      supervisory responsibilities.
• Strong leadership, organizational, and communication      skills.
• Ability to handle conflict resolution and employee      coaching professionally.
• Familiarity with POS systems, scheduling software, and      timekeeping platforms.
• Attention to detail with regard to staffing, reporting,      and store presentation.
• Must be able to work a flexible schedule including      evenings, weekends, and holidays.
• Able to stand, walk, bend, and lift up to 50 lbs      throughout the shift.

Working Conditions:

• Busy, customer-facing retail environment.
• May involve indoor and outdoor tasks, including      maintenance checks.
• Requires frequent standing, walking, and lifting.