JOB DETAILS
Spanish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation
CompanyPatrique Mercier Recruitment By Nellie
LocationSeville
Work ModeRemote
PostedApril 5, 2026
About The Company
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
About the Role
Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Spanish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This opportunity comes with a fully paid relocation package, enabling candidates to experience a new culture while advancing their career in customer service.
Responsibilities
- Provide excellent customer service to Spanish-speaking customers through phone, email, and chat.
- Assist customers with product inquiries, order processing, returns, and general support.
- Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
- Keep accurate records of customer interactions using CRM software.
- Stay updated on company products and services to provide accurate information.
- Collaborate with internal teams to enhance the customer experience.
- Participate in ongoing training sessions to improve product knowledge and customer service skills.
- Fluency in Spanish and English, both written and spoken.
- Prior experience in customer service roles, ideally within a relevant industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities focusing on customer satisfaction.
- Proficiency in customer service tools and Microsoft Office applications.
- Detail-oriented with strong organizational skills.
- Flexibility and willingness to relocate to Sofia with relocation expenses covered.
- Comprehensive training fully covered
- Secure employment along with opportunities for career growth
- Competitive salary
- Extra health insurance options
- Access to over 50 benefits and services tailored to your needs
- A welcoming international workplace culture
- Ongoing support and learning opportunities
- 1500 euro singing bonus
- Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live
Key Skills
SpanishEnglishCustomer serviceCommunicationInterpersonal skillsProblem-solvingCRM softwareMicrosoft OfficeOrder processingProduct inquiriesConflict resolutionDetail-orientedOrganizational skills
Categories
Customer Service & SupportAdministrative
Benefits
Fully paid relocation packageComprehensive trainingSecure employmentCareer growth opportunitiesCompetitive salaryExtra health insurance1500 euro signing bonusFinancial assistance for relocationTransportation assistanceHotel accommodationsRent assistanceSupport in securing long-term housing
Job Information
📋Core Responsibilities
Provide excellent customer support to Spanish-speaking clients via phone, email, and chat while managing order processing and inquiries. Maintain accurate records in CRM software and collaborate with internal teams to improve the overall customer experience.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
9
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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