JOB DETAILS

Patient Concierge

CompanySight Partners Physicians
LocationSpokane Valley
Work ModeOn Site
PostedApril 7, 2026
About The Company
At Harman Eye Clinic and Edmonds Eye, MD, we have board-certified eye surgeons who provide the most advanced surgical techniques by using innovative, state-of-the art technology. Our staff and physicians complete continuing education and advanced training regularly in order to maintain best practices.
About the Role

Description

Empire Eye is a progressive ophthalmic medical and surgical practice, we are searching for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued.


  • Provide exemplary customer service for our patients
  • Patient check-in and out, answering phones
  • Insurance referrals
  • Processing patient paperwork as required
  • Completing patient registration by obtaining consent for medical care and financial agreements
  • Coordinating care with other services
  • Providing information about services



Requirements

  • High School Diploma or equivalent
  • Minimum one (1) year of general office experience in a healthcare setting, Ophthalmology preferred.
  • Knowledge of Microsoft Office and G-Suite
  • Demonstrate excellence in communication skills and ability to convey ideas and information, verbally and in writing
  • Ability to work in a fast-paced, team environment



Benefits:

  • Competitive Salary $18 - $24
  • Medical, Dental, and Vision Insurance
  • Robust Ancillary Benefits
  • 401(k) Plan with employer contribution
  • Company Paid Life Insurance
  • Generous PTO/Holiday 
  • EEO Statement 
Key Skills
Customer ServicePatient Check-inPatient Check-outAnswering PhonesInsurance ReferralsProcessing PaperworkPatient RegistrationMedical ConsentFinancial AgreementsCare CoordinationMicrosoft OfficeG-SuiteCommunication SkillsTeamwork
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
Medical InsuranceDental InsuranceVision InsuranceAncillary Benefits401(k) PlanEmployer ContributionCompany Paid Life InsuranceGenerous PTOHoliday Pay
Job Information
📋Core Responsibilities
The Patient Concierge is responsible for providing exemplary customer service, including patient check-in and check-out, and managing phone inquiries. They also handle insurance referrals, process patient paperwork, and coordinate care with other services.
📋Job Type
full time
💰Salary Range
$18 - $24
📊Experience Level
0-2
💼Company Size
18
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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