CSR 1

Description

As a level one Carrier Sales Representative, you will play a key role in ensuring safe and on-time delivery of our customers' freight by building and maintaining relationships with qualified carriers, being meticulous about the details, and meeting or exceeding daily productivity goals.  You'll work closely with a team, handling daily tasks under close supervision, and building valuable relationships in a fast-paced, metrics-driven environment. Will be responsible to source carrier options to ensure coverage on all shipments scheduled to pick up that day. The team will prioritize loads with earliest appointments and will bring options to the Account Manager for approval. Workload will consist of spot loads added the same day as scheduled pickup, carrier fall offs, and loads not covered by CSR level 2s and level 3s. CSRs will get identified strategic carriers handed to them from Carrier Sales Managers to build recurring booking consistency and set reps up for success getting to the next level.

Requirements

Company: Ecogistics, Moline, IL 

Department: Operations 

Status: Non-exempt

Position: Carrier Sales Representative 

Level: 1 

At Ecogistics, we are on a mission to become our customers’ transportation service provider of choice. This is hard work worth doing, and it takes a team of driven, agile, and optimistic individuals to make it happen.

Why Ecogistics? 

• Work/Life Balance:  Work Monday through Friday so you can spend      your weekends and nights with your family.
• Job Security: A growing, stable company that has your current and      future career opportunities mapped out for you.
• Outstanding Earning Potential and Benefits: Compensation and      recognition that rewards achievement, plus a full scope of benefits to      support your well-being. 
• Support and Belonging:  Paid training so you can reach your      full potential, plus collaborative, respectful, and loyal relationships      that allow you to compete and celebrate as part of a winning team.  
• Work hard, play hard: Dress casually, behave reliably, and ‘have fun      frequently’ mindset.   

Key Responsibilities:

• Negotiate the best possible rate to book shipment
• Ensure carrier can service all details/requirements of the load
• Bring all carrier options to the Account Manager
• Collect all driver information at point of sale and dispatch truck      to pickup
• Onboard booked carrier to MacroPoint and set expectations for      digital tracking as needed
• Work the phones to qualify and maintain qualified carriers to move      our customer’s freight. 
• Negotiate rates with carriers that result in a win-win      outcome. 
• Manage freight shipments from booking through final delivery and      quickly and professionally problem-solve for issues that arise along the      way.
• Stay organized and stay in front of all the details until the job is      done.
• Meet productivity goals while adhering to instruction and policy.
• Understand and apply market data and transportation industry      trends. 
• Maintain reliable attendance according to schedule and company      policy.
• Maintain a respectful, positive working relationship with your team.      Foster and promote a cooperative and harmonious workplace that is good for      morale, productivity and effectiveness. 

Skills and Competencies:

• Coachable - Take and implement feedback from others
• Negotiation - Work with carrier to get reasonable price to book      shipment
• Resilient - Quickly bounce back from rejection and continue sourcing
• Communication - Clearly communicate carrier options internally and      set

expectations for service requirements when selling/booking carriers

• Process Oriented - Ability to follow steps of defined process

Qualifications:

• Highschool Diploma or GED
• Direct outreach (Conducting outbound sales calls)
• Negotiating

Pay Transparency:

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. The salary range for this position is $40,000--$60,000 per year. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job, education, and other job-related factors permitted by law. These and other criteria allowed by law are in place as the best non-discriminatory predictors of successful job performance. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, visions and dental insurance, and retirement.