Library - Associate II

Description

The Library Associate 2 is the entry-level position in the Library Associate job family at the Simi Valley Library. Under the direction of library management, this position performs a variety of moderately complex technical and paraprofessional duties in support of different library functions, primarily at the circulation desk. This role also provides direct customer service to library patrons and helps support daily library operations. 

Hours worked per week: 25

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service by welcoming patrons, registering new library users, issuing library cards, checking out materials, and managing patron accounts. 
• Assists patrons with locating materials, directing them to the appropriate service desk, using public computers, and explaining library procedures such as checking out materials, logging onto the internet, and making copies. 
• Checks in and processes library materials as needed. 
• Accepts and processes fines, fees, and other payments. 
• Provides information about library programs, events, meeting or conference room use, and general library services. 
• Mails library materials as needed for homebound patron services. 
• Shelves library materials and helps maintain an organized and welcoming library environment. 
• Addresses patron conduct or safety concerns and escalates issues to appropriate library management when needed. 
• Follows all legal and policy requirements related to patron privacy and the custodianship of patron records. 
• Performs other duties as assigned.

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education,

training and/or work experience required.

• H.S. Diploma or GED required
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves. 
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.