Lexus Genius/Product Specialist

Description

Luxury Brand | Great career launching pad| Bonus Potential

The sale isn’t over when the paperwork is signed. The delivery is where trust is cemented. As a Product Specialist for Lexus, you are the final impression—turning a great purchase into a great ownership experience. Calm. Clear. Professional. Lexus-level.

If you enjoy helping people, explaining technology, and delivering a white-glove experience, this role matters—and so do you.

About Us

Lexus of Thousand Oaks is a hospitality-led luxury dealership focused on doing things the right way.

We believe:

• Guests deserve respect and clarity
• Teams perform best with standards and support
• Luxury is about how people feel, not just what they buy

We’re building long-term relationships—with guests and employees alike.

What You’ll Do (Your Daily Impact)

You’ll own the vehicle delivery experience from start to finish.

• Deliver new and pre-owned Lexus vehicles with confidence and care
• Walk guests through vehicle features, technology, and Lexus systems
• Ensure paperwork, plates, and accessories are accurate and ready
• Coordinate with Sales, Finance, and Service for smooth handoffs
• Create a relaxed, unrushed, premium delivery experience
• Support strong CSI results through consistency and follow-through

No pressure. No chaos. Just clean execution.

What We’re Looking For

You don’t need automotive experience. You do need the right approach.

• Hospitality or customer-facing experience (retail, hotel, concierge, tech support, etc.)
• Strong communication skills—clear, calm, and professional
• Comfort with technology and digital tools
• High attention to detail
• Valid driver’s license with a clean driving record

Automotive experience is a plus, not a requirement.

Compensation & Benefits

Clear. Honest. No fine print.

• Competitive hourly pay + performance bonuses
• Medical, dental, and vision insurance
• Paid time off & paid holidays
• 401(k) retirement plan
• Employee vehicle purchase and service discounts
• Training, support, and career growth opportunities
  

Why Lexus of Thousand Oaks?

Because standards matter.

• Luxury brand with loyal guests
• Clear expectations and predictable schedules
• Leadership that removes obstacles
• Professional, respectful team culture
• Hospitality isn’t a slogan—it’s how we operate

This is a role you can be proud of.