Balance Coordinator

Description

Join a respected, fast-paced law firm where your work directly supports clients during some of the most important moments in their lives.

McDivitt Law Firm is seeking a Balance Coordinator to join our office. This is an excellent opportunity for someone who thrives in a busy, team-oriented environment and takes pride in delivering exceptional client service. Our firm focuses on Personal Injury and Workers’ Compensation, and we are looking for a dependable professional who can help keep cases moving efficiently while supporting both clients and attorneys.

This is a full-time, fully in-office position, Monday through Friday.

Requirements

Duties:

• Confirming balances for cases in negotiations.
• Review medical bill for accuracy and cross reference damages.
• Work alongside Case Managers to confirm information given by the client (HICO, Med pay benefits)
• Comply with provider requests such as their own HIPAAs being fulfilled.
• Resolving coordination of benefits issues.
• Calling health insurance with client to resolve billing issues.
• Calling Medicaid with clients when providers fail to bill Medicaid.
• Ensuring that bills do not go to collections when insurance is active.
• Additional duties as assigned.
• Back-up coverage to front desk.

 Qualifications

• Personal injury and/or law firm experience preferred, but not required
• Prior experience in a legal assistant, case assistant, claims, customer service, or office support role preferred
• At least 1 year of office-based customer service experience required
• Strong administrative, organizational, and follow-up skills required
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
• Accurate typing speed of 65 WPM required; typing assessment will be administered
• Bilingual skills are a plus

Compensation and Benefits

Pay Range: $21.00–$28.00 per hour, depending on experience and qualifications. 

Benefits include:

Medical, dental, and vision coverage

401(k) with company match after 1 year of service

Paid time off

Paid holidays

We are committed to delivering outstanding client service and creating a supportive, team-oriented workplace where employees can grow and succeed. We are looking for someone who is professional, dependable, and eager to contribute in a meaningful way. If you enjoy working in a collaborative office environment and want to be part of a firm that values responsiveness and service, we encourage you to apply.