How often are new jobs added?

Every minute. We scan thousands of hiring sources in real-time so you see roles as soon as they go live, often hours before they appear on public job boards.Early access = higher odds of getting interviewed.

Why can I only view limited per day on the free plan?

Free access gives everyone a fair starting point. But seeing every job instantly creates an unfair advantage, so unlimited browsing is reserved for Pro users who want full access to fresh, hidden, and time-sensitive roles. Limiting free browsing also prevents automated scraping by competitors.

What sources do you pull jobs from?

We aggregate from: - company career pages - startup platforms - ATS systems (Greenhouse, Lever, Ashby, Workable, etc.) - niche regional job boards - hidden talent networks not indexed by Google Over 50,000 sources → one unified feed.

Are these jobs legitimate?

Yes. We automatically remove: - expired listings - spam - shady postings - duplicates - fake "ghost jobs" Every job you see is active, real, and verified at the source.

What’s the benefit of upgrading to Pro?

Pro gives you an information advantage. You unlock: - unlimited job browsing - real-time alerts for your saved filters - early access to newly discovered roles - deeper filtering (salary, remote, visa, experience, etc.) - access to hidden sources most job seekers never find Pro users consistently apply earlier and get significantly higher interview rates.

Can I filter by location, experience, remote, or salary?

Yes and Pro unlocks the power filters job boards don’t show you, including: - roles posted in the last 24 hours - company ATS only - startup-only sources - remote-flex categories - international roles by timezone

Why are early alerts so important?

Most job applications pile up within the first 6–12 hours after posting. If you apply early, you skip the crowd and rank higher in recruiter screening. Our alerts give you that timing advantage.

If the employer provides it, yes. If not, we attempt to estimate using salary bands from public and private datasets (Pro only).

Is DayOneJobs suitable for senior roles too?

Yes. We cover all roles, from internships to senior-level. Filters simply let you tailor your feed to your level.

JOB DETAILS

Network Operations Center Technician I or II

CompanyImOn Communications, LLC

LocationSioux City

Work ModeOn Site

PostedApril 10, 2026

About The Company

ImOn Communications is a leading provider of data and voice services to businesses in Cedar Rapids, Iowa City and Dubuque, Iowa. We also provide Internet, cable TV, and phone services to residents of Marion, Hiawatha and Cedar Rapids, Iowa. We are an award winning, LOCAL company with one of the most technologically advanced broadband networks in the country. ImOn provides area businesses with advanced communication solutions to help organizations meet their business objectives and keep their business connected locally and beyond. ImOn’s dedicated 10 gigabit fiber business network provides companies with access to a comprehensive portfolio of advanced data and voice services to help them improve productivity and drive their business. But, ImOn’s Business Services represent much more than advanced network technologies. They reflect our experience, knowledge, and ability to understand the needs and issues of local companies – large and small. In addition, ImOn Communications provides high-speed Internet, cable TV, and telephone services to residents of Cedar Rapids, Marion & Hiawatha. We were one of the first companies to offer 1 Gig Internet speeds and fiber-to-the-home service in the area. At ImOn, we take pride in doing things a little differently than other providers. ImOn is a 100% LOCAL company, with our employees located right here in the communities we serve, allowing us to better serve our customers. ImOn is so much more than your service provide, we believe in supporting our local schools, cultural organizations and service groups. ImOn gives back every year by supporting more than 70 local non-profit groups through donations, volunteering and sponsorships. We also collaborate with local organizations to provide FREE Wi-Fi to the downtown Cedar Rapids, Hiawatha parks, the Iowa City Ped Mall, and Dubuque ice arena, allowing these communities to stay connected.

About the Role

Description

Network Operations Center Technician I or II

Location: Sioux City
Department: Systems Planning and Engineering
Employment Type: Full-Time

Connect Communities. Grow Your Career. Make an Impact.

At ImOn Communications, we’re more than a technology provider — we’re a team of people passionate about keeping our community connected. As a NOC Technician you will work hands-on with equipment in the field such as swapping receivers, clearing snow/ice off satellite dishes, traveling to the head end to reboot critical equipment during an outage as needed. You will also test equipment such as network switches, routers, wireless radios, Modems, ONTs, Phones and any other devices that apply. Communicating with external providers and escalated entities is a key component to this position, and having good communication skills is important.

Whether you’re beginning your career or bringing years of hands-on experience, this role offers training, and clear advancement paths that let you grow at your own pace.

What You’ll Do

Communicate effectively with ImOn Admins, Calix TAC, Aureon NOC, and all other internal departments within ImOn.
Provide real-time support for voice, internet, and data services for Business and Strategic Partner customers, serve as the primary interface for customer issues following an open ticket and necessary escalation from Customer Care
Monitor and resolve department trouble tickets for voice, internet, and data services and provide support when required. Escalate to engineers when necessary.
Work with Service Technicians by determining dispatches and timeframes when on-site customer assistance is required. (Need to understand the dispatching resources and procedures)
Must be able to understand the purpose and general operation of various customer devices such as firewalls, routers, switches, VoIP ATA’s, and SIP phones to the extent they can visualize and assist customers and/or service technicians with troubleshooting over the phone.
Be proactive in customer communication through email, voice call notification of outages, and approximate timetable of said outage or service occurrence when available.
Respond to copyright infringement and subpoenas when required.
Perform regular audits of existing switch, router, and server configurations to ensure security, logging, backup, and alarming is properly configured.
Demonstrates active listening and effective communication to ensure a mutual understanding of customers’ concerns.

Requirements

What We’re Looking For

Strong communication and customer service skills
A positive, professional attitude, even in challenging situations
Technical curiosity and a willingness to learn
Dependability and attention to detail
Ability to work independently and as part of a team

Minimum Requirements

Level I:

At least 1 year of technical troubleshooting experience or similar.

Level II:

At least 3 years in a NOC, help desk, or IT support role.
Hands-on troubleshooting of network outages, latency, routing issues, and server alerts.

For both levels:

High School Diploma or equivalent
Ability to function independently and efficiently in a fast-paced environment.
Must be team oriented, friendly and personable with a strong focus on customer service.
Excellent interpersonal, oral and written communication skills with demonstrated ability to articulate relevant information in an organized and concise manner.
Must be able to work proactively and independently with minimal supervision.
Must have the technical capability to learn and understand network provisioning, management, and monitoring tools such as Calix CMS and Access Nodes, Brocade/Ruckus switches, Adtran voice gateways, DHCP and DNS servers, Ribbon C15, and SNMP/Zabbix monitoring tools.

Preferred Qualifications

Associates Degree in Computer Science or Engineering Studies
CCNA

Why Join Our Team

Career Growth: Structured advancement from NOC Tech I - II - III, with company-supported certifications.
Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.
Work with Purpose: Help families, businesses, and communities stay connected through reliable, high-quality service.
Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.
Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.

ImOn will hook you up with Company Benefits:

Competitive pay
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid time off (vacation, holidays, and sick days)
Company-provided tools, uniforms, and vehicle for field roles
Employee discounts on services and partner programs
Wellness and employee assistance programs

Ready to Get Started?

If you’re ready to take on a rewarding role that combines hands-on work, customer connection, and career growth, we’d love to hear from you.

Apply today and start building the network of tomorrow — with us.

www.ImOn.Net/Careers

ImOn Communications, LLC is an Equal Opportunity Employer

Key Skills

Network troubleshootingCustomer serviceTechnical supportRoutingSwitchingVoIPFirewallsIncident managementHardware maintenanceCommunicationProblem solvingNetwork monitoringProvisioningDocumentationActive listening