Concierge

Description

Join our Team! Leland Management is seeking a Concierge for one of its HOA communities in the Clermont area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021. The position is full time with competitive pay and excellent benefits.

Customer Service/Concierge needed for a busy and fast paced Homeowners Association Clubhouse in Clermont, FL. This position will work directly with the Management Team, fielding most inquiries by phone, walk-in, email, or other correspondence. This position provides an excellent opportunity for a highly motivated individual to learn the business fundamentals and further their experience in the Communication Association industry.

Requirements

Primary Responsibilities:
• Provide clerical support to include but not limited to answering telephones, emails, photocopying, and issuing vehicle access devices and clubhouse access cards.
• Receive and welcome all residents and visitors to the office.
• Document uploads to document imaging management software.
• Assist residents with questions posed by phone, email or face-to-face.
• Assist in meeting packet production.

Knowledge, Skills & Ability:
• Strong customer service, communication and interpersonal skills.
• Excellent organizational skills.
• Proficient and working knowledge of Microsoft Applications (Word, Excel, and Outlook).
• Ability to work independently or as a team member.
• Ability to work with sensitive information and maintain confidentiality.
• Experience in Association Software such as Caliber.
• Ability to meet stringent deadlines.
• Time management and a diligent work ethic.