Housekeeping Manager: Turtle Sands Resort

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences.

Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Full-Time | Salaried | Lead, Inspire & Shine

Imagine starting your workday where the ocean is close, the turtles are famous and every guest arrives ready to relax. At Turtle Sands Resort, we’re all about creating memorable stays and our Housekeeping team play a huge part in that experience.

We’re looking for a hands-on, inspiring Housekeeping Manager to lead our team, lift standards, and bring our culture of warm, genuine hospitality to life.

What you will do:

As the Housekeeping Manager, you’ll be a key member of our head of department team, working closely with other department managers to ensure our resort runs like a dream. You’ll lead from the front, rolling up your sleeves when needed, while coaching and motivating your team to consistently deliver exceptional guest experiences.

No two days will be the same, but you’ll love the pace, variety and impact you can make:

• Leading, mentoring and developing a passionate Housekeeping team
• Managing rosters, recruitment and payroll with confidence
• Keeping a close eye on budgets and costs while maintaining quality
• Keeping daily housekeeping operations running smoothly and efficiently, including involvement in team recruitment activity
• Setting and maintaining high standards of cleanliness, presentation and guest service
• Working collaboratively with other departments for overall resort success

What you will bring:

• 3–5 years’ experience, with strong housekeeping expertise
• Proven leadership skills and the ability to build an engaged, happy team
• A hands-on approach! You’re not afraid to step in and help when needed
• A genuine passion for customer service and creating memorable stays
• Strong organisation skills, great attention to detail and excellent time management
• Experience managing budgets, costs and operational efficiencies
• Confidence using office systems and technology
• Flexibility to work across a 7-day roster, including weekends and public holidays

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

•  
• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?  Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.