ERP Support Executive

<div><strong><span style="color: rgb(0, 0, 0);">About DrinkPrime</span></strong></div><div><span style="color: rgb(0, 0, 0);"><br></span></div><div><span style="color: rgb(0, 0, 0);">We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We're not just another boring water purifier manufacturing company - we're a forward-thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs in the industry. We're looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?</span></div><div><span style="color: rgb(0, 0, 0);"><br></span></div><div><span style="color: rgb(0, 0, 0);"><br></span></div><div><span style="color: rgb(0, 0, 0);"><strong>Job Summary</strong></span></div><div><span style="color: rgb(0, 0, 0);"><br></span></div><div><span style="color: rgb(0, 0, 0);">We are looking for an ERP Executive to support and monitor daily ERP activities across the organization. The role involves ensuring adherence to SOPs, assisting end users in their daily ERPNext usage, and helping maintain smooth ERP operations.</span></div><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><br></span></div><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><strong>Key Responsibilities</strong></span></div><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><br></span></div><ul style="margin: 4px 0 4px 24px; padding: 0; list-style-position: outside;"><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Support users across the organization on day-to-day ERP issues and queries</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Monitor daily ERP transactions and operational process flow</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Help users complete ERP activities correctly and unblock them when they are stuck</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Check whether users are following the right ERP process and correct deviations when needed</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Work closely with operations teams on inventory and stock movement related issues</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Draft and update SOPs for ERP processes</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Monitor adherence to defined SOPs and process standards</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Escalate system issues, gaps, and recurring user problems to the ERP admin or technical team</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Maintain process discipline and support smooth day-to-day ERP operations</li></ul><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><br></span></div><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><strong>Requirements</strong></span></div><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><br></span></div><ul style="margin: 4px 0 4px 24px; padding: 0; list-style-position: outside;"><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">1 to 3 years of work experience</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Prior hands-on experience working with any ERP system</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">ERPNext exposure is a plus, but not mandatory</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Good understanding of inventory and stock movement related processes</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Basic experience with ERP-based reporting</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Basic Excel skills, includingVLOOKUPandSUMIFS</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Good communication skills, especially when working with non-technical users</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Strong learning ability, ownership, and day-to-day problem solving mindset</li></ul><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><strong>Preferred Background</strong></span></div><ul style="margin: 4px 0 4px 24px; padding: 0; list-style-position: outside;"><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Experience in manufacturing environments</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Experience in ERP support or ERP operations roles</li></ul><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><strong>Not A Fit If</strong></span></div><ul style="margin: 4px 0 4px 24px; padding: 0; list-style-position: outside;"><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Fresher with no full-time work experience</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Internship-only experience</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Pure data entry background without ERP process exposure</li></ul><div style="margin: 0; padding: 0; color: #1d1c1d; margin: 4px 0; padding: 0;"><span style="color: rgb(0, 0, 0);"><strong>What We Look For</strong></span></div><ul style="margin: 4px 0 4px 24px; padding: 0; list-style-position: outside;"><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Fast learner</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Ownership mindset</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Comfortable working with users across teams</li><li style="margin: 2px 0px; padding: 0px; color: rgb(0, 0, 0);">Process-oriented but practical in execution</li></ul><div><br></div>