JOB DETAILS

Partner Service Agent

CompanyDelivery Hero
LocationDhaka
Work ModeOn Site
PostedApril 10, 2026
About The Company
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action, and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
About the Role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Responsibilities
 

  • Attending inbound and outbound chats/calls solving vendor issues.
  • Must have problem-solving skills and follow timeline when assigned for task.
  • Managing live chat maintaining a typing speed of 30-50 words per minutes.
  • Able to follow order processing system from the back end.
  • Willing to work 6 days and 6 hours per day in different shifts.

What we expect from you
 

  • You have successfully completed HSC/A levels
  • Good typing skills.
  • Strong in communications skills.
  • We are dynamic, you need to be a doer and adapt constantly to many changes.
Key Skills
Customer ServiceProblem-solvingCommunication SkillsTypingOrder ProcessingChat SupportInbound CallsOutbound CallsVendor Management
Categories
Customer Service & SupportLogisticsFood & Beverage
Job Information
📋Core Responsibilities
The Partner Service Agent is responsible for managing inbound and outbound communications to resolve vendor issues. They must also handle live chat support and follow order processing systems from the back end.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
41069
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
36 hours
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