JOB DETAILS

Customer Account Representative

CompanyAlphabe Insight Inc
LocationLos Angeles
Work ModeOn Site
PostedApril 12, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

At Catch Vibe Voice, we specialize in delivering impactful advertising solutions that connect brands with their audiences in meaningful ways. Our team is driven by creativity, precision, and a commitment to excellence. We pride ourselves on fostering a collaborative environment where innovation thrives and professionals can grow into industry leaders.

Job Description

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Los Angeles. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with efficiency and professionalism while supporting the overall success of account operations.

Responsibilities

  • Manage and maintain strong relationships with assigned client accounts
  • Serve as the primary point of contact for client inquiries and requests
  • Coordinate with internal teams to ensure timely delivery of services
  • Monitor account performance and provide regular updates to clients
  • Resolve issues promptly while maintaining a high level of client satisfaction
  • Maintain accurate records of client interactions and account activity

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Ability to work in a fast-paced, team-oriented environment
  • Problem-solving mindset with attention to detail
  • Professional demeanor and customer-focused approach
  • Adaptability and willingness to learn new systems and processes

Additional Information

  • Competitive salary
  • Growth opportunities within the company
  • Professional development and skill-building support
  • Collaborative and supportive work environment
  • Stable, full-time position
Key Skills
CommunicationInterpersonal skillsOrganizational skillsTime-managementProblem-solvingAttention to detailCustomer serviceAccount managementClient relationsTeamwork
Categories
Customer Service & SupportMarketingSalesAdministrative
Benefits
Competitive salaryGrowth opportunitiesProfessional developmentSkill-building supportCollaborative work environment
Job Information
📋Core Responsibilities
The Customer Account Representative will manage client relationships and serve as the primary point of contact for inquiries and requests. They are also responsible for coordinating with internal teams to ensure service delivery and monitoring account performance.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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