JOB DETAILS

Customer Service Agent

CompanyAlphabe Insight Inc
LocationAtlanta
Work ModeOn Site
PostedApril 12, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and bringing them to life through strategic, in-person engagement. Our team is driven by creativity, precision, and a commitment to delivering excellence in every interaction.

Job Description

We are seeking a Customer Service Agent who will serve as the first point of contact for our clients, ensuring every interaction is handled with professionalism, efficiency, and care. This role is ideal for someone who values clear communication, enjoys problem-solving, and is dedicated to creating a positive customer experience.

Responsibilities

  • Respond to customer inquiries via phone, email, and in-person interactions
  • Provide accurate information regarding products, services, and policies
  • Resolve customer concerns in a timely and professional manner
  • Maintain detailed and organized records of customer interactions
  • Collaborate with internal teams to ensure seamless service delivery
  • Uphold company standards for quality and client satisfaction

Qualifications

  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional demeanor and customer-focused mindset
  • Basic computer proficiency and organizational skills
  • Reliability and a proactive approach to work

Additional Information

  • Competitive salary
  • Opportunities for professional growth and career advancement
  • Supportive and collaborative work environment
  • Skill development and ongoing training
  • Stable full-time position
Key Skills
CommunicationInterpersonal skillsProblem-solvingAttention to detailCustomer serviceComputer proficiencyOrganizational skillsTime management
Categories
Customer Service & SupportAdministrative
Benefits
Competitive salaryProfessional growth opportunitiesCareer advancementSupportive work environmentCollaborative work environmentSkill developmentOngoing training
Job Information
📋Core Responsibilities
The Customer Service Agent serves as the primary point of contact for clients, managing inquiries via phone, email, and in-person interactions. They are responsible for providing accurate product information, resolving concerns, and maintaining detailed records to ensure high service standards.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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