JOB DETAILS
Crew Chief
CompanyRDM Holding Company
LocationBoynton Beach
Work ModeOn Site
PostedApril 13, 2026
About The Company
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
About the Role
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000+ teams across the country. With 24 territories across Michigan and Indiana, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago and Miami. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love helping people through difficult situations?
Then don’t miss your chance to join our team as a Restoration/ Water Mitigation Crew Chief. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description
This position is a part of our Restoration / Water Mitigation Team, you are the first responders onsite for water damage claims and you are responsible for beginning the claim process, determining the scope of work, performing demo as needed, daily monitoring and diary notes, and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief, you respond to service calls as needed and perform services as assigned, following SERVPRO® production guidelines.
The Restoration Crew Chief assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates to customers and clients the company’s Here to Help® commitment.
Responsibilities
- Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
- Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
- Thoroughly document restoration projects support the services provided
- Manage labor, equipment, and supply usage on assigned projects
- Communicate progress, problems, and important updates with internal team members.
- Verify all safety protocols are established and followed for workplace safety
- Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.
- Coach and train restoration technicians
Qualifications
- Effective oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to travel locally and out of state as necessary
- Ability to successfully complete a background check subject to applicable law
Physical & Work Environment Requirements
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time, driving, sitting, climbing,
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g., crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
Benefits Offered
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
- Customer Service Recognition Program
Key Skills
RestorationWater MitigationSupervisionCommunicationQuality ControlProject ManagementDocumentationEquipment MaintenanceSafety ProtocolsTrainingCustomer ServiceMulti-taskingProblem SolvingLeadership
Categories
ConstructionTradesCustomer Service & SupportManagement & Leadership
Benefits
MedicalVisionDental401k MatchingCompany Paid Life InsurancePaid Time OffPaid HolidaysPaid Career TrainingCertification OpportunitiesEmployee Referral ProgramCustomer Service Recognition Program
Job Information
📋Core Responsibilities
The Crew Chief coordinates and performs restoration and water mitigation processes while supervising technicians to ensure quality control. They are responsible for managing project documentation, equipment, and labor to facilitate a positive customer experience.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
7106
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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