JOB DETAILS
Supervisor
CompanyFrasers Group
LocationDerry/Londonderry
Work ModeOn Site
PostedApril 13, 2026

About The Company
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.
We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.
We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.
We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.
We’re not sitting back – there’s no room for hesitation.
About the Role
Company Description
FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team.
Due to the opening of our new store in June 2025, we are looking for Supervisors to join the team in our new Frasers store in Derry/Londonderry.
Job Description
Your Role:
- Maximise turnover to exceed required targets and identify opportunities to continually improve performance
- Manage and motivate the performance of the team to ensure sales targets are met and exceeded
- Be a strong presence on the shop floor to drive sales both personally and through the team
- Ensure exceptional customer service is delivered at all times
- Ensure all members of the team have the tools and knowledge to deliver the key business objectives
- Manage the presentation and merchandising of seasonal stock in line with Head Office directives
- Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
- Drive and deliver KPI's
- Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Your Profile:
- Previous retail experience within the premium sector is preferred
- You will be an exceptional people manager, with strong leadership and motivational skills
- Excellent communication, planning and organisational skills
- Excellent analytical skills, the ability to interpret financial and sales data
- A high level of brand awareness and product knowledge
- An awareness of the local area
Personal qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Trend aware, fashion conscious and well presented at all times
Additional Information
The Rewards:
- Base salary £30,222 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- We offer a wide range of Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
- Long service awards
- Excellent career development oppertunities
Key Skills
Sales managementTeam leadershipCustomer serviceMerchandisingKPI managementFinancial data analysisBrand awarenessProduct knowledgeCommunicationPlanningOrganizational skillsTrend awareness
Categories
RetailManagement & LeadershipSalesCustomer Service & Support
Benefits
Commercial bonusesDevelopment coursesNational qualificationsUniform discountCycle to work schemeLong service awardsCareer development opportunities
Job Information
📋Core Responsibilities
The supervisor will maximize store turnover by driving sales targets and managing team performance on the shop floor. They are also responsible for overseeing seasonal stock merchandising and ensuring exceptional customer service standards are maintained.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
16640
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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