JOB DETAILS

Customer Advisor - German - Athens

CompanyJUJUR
LocationMunicipality of Athens
Work ModeOn Site
PostedApril 15, 2026
About The Company
We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations. The job seekers’ benefits: Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort. Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location. Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure. The partner companies’ benefits: Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements. Reduced hiring costs - Save resources compared to traditional international recruitment processes. Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation. Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match. Some numbers we’re proud of: A fulfilment ratio of over 90% A talent base of over 30K candidates and rising Over 1K available jobs worldwide Under 30 days average time to hire Let’s talk about your hiring needs and find the best solution for you! Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/
About the Role

Position: Customer Advisor

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Manage incoming and outgoing calls, chats, and emails in a timely and professional manner

  • Deliver a consistently high-quality customer experience with a strong focus on satisfaction

  • Build and maintain trusted relationships through open, clear, and interactive communication

  • Provide accurate, complete, and up-to-date information using the appropriate tools and processes

  • Achieve individual and team customer service targets, including call-handling KPIs

  • Maintain detailed records of customer interactions, manage customer accounts, and file documentation

  • Adhere strictly to communication procedures, guidelines, and data protection policies when handling personal information.

REQUIREMENTS:

  • Native/fluent in German both verbal and written (C1 level). Fluent in English (minimum B2+ level

  • Strong computer literacy and confidence using multiple systems

  • Proven contact-handling skills with excellent active listening abilities

  • Clear and professional written communication skills for email handling

  • Customer-focused mindset with a strong understanding of sensitive data handling

  • Excellent verbal communication skills

  • Ability to multitask, prioritize effectively, and manage time in a fast-paced environment.

BENEFITS:

  • Private life and health insurance

  • Free access to the corporate gym facilities

  • Fixed working hours of your choice for mothers with children up to 2 years of age.

Key Skills
GermanEnglishCustomer serviceCommunicationActive listeningMultitaskingTime managementComputer literacyData protectionEmail handlingCall handling
Categories
Customer Service & SupportAdministrative
Benefits
Private life and health insuranceCorporate gym accessFixed working hours for mothers
Job Information
📋Core Responsibilities
Manage incoming and outgoing customer communications via calls, chats, and emails while maintaining high satisfaction levels. Ensure accurate record-keeping and adherence to data protection policies while meeting team performance targets.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
17
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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