JOB DETAILS
Sales Associate
CompanyBilly Reid
LocationDallas
Work ModeOn Site
PostedApril 16, 2026

About The Company
Billy Reid is a modern Southern design studio. From our home in Florence, Alabama, we at Billy Reid have been making expertly crafted, standout clothing for more than 20 years. We have earned some of the most prestigious honors in fashion, including four CFDA awards. More importantly, we make clothing that is built to last.
We believe in creating fewer, better things, and our approach balances sustainability and artisanship, carefully considering every button, every thread, every stitch. Our community — especially the artists, musicians, chefs and makers who surround us — are a constant source of inspiration. Every year, we celebrate this community at our Shindig Festival, and regularly host events at our 15 shops nationwide (and counting).
In addition to those locations, we operate a thriving e-commerce shop and robust wholesale business.
About the Role
Description
Responsibilities:
Service, Culture & Environment:
- Be Kind.
- Be openminded
- Lead by example
- Work scheduled shifts
- Greet all customers with warmth & Sincerity
- Create an environment of hospitality
- Handle all customer concerns in a proactive, positive manner.
- Create a safe, ethical & clean work environment for all customers and Employees
- Build positive team relationships within your store and across the company.
- Demonstrate ownership & accountability.
- Exemplify Billy Reid Culture & the 5B’s
- Be Welcoming
- Be Hospitable
- Be Curious
- Be Knowledgeable
- Be Thankful
Role Responsibilities
- Deliver top-notch customer service and hospitality to ensure a positive customer experience
- Develop strong product knowledge to better guide the client through options on the sales floor
- Work closely with team members to collaborate on sales strategies and techniques to increase sales
- Collaborate with store director to set, meet & exceed sales goals
- Drive sales through service & customer relationships
- Utilize Customer lists & profiles to maintain healthy & genuine connections with our customers
- Support omni channel initiatives including but not limited to web order fulfillment and email opt in
- Manage inventory levels on the floor and assist with shipping and receiving of product.
- Maintain an elevated level of cleanliness and order within the sales floor and stockroom.
- Operate in compliance with all Billy Reid policies and procedures
- Complete all daily tasks in a timely manner
Requirements
- Retail sales experience, ideally with a luxury retail brand
- Resiliency – ability to find alternative solutions
- Effective collaborator with peers
- Strong verbal and written communication skills
- Ability to work evenings and weekends when appropriate
Key Skills
Customer ServiceHospitalityProduct KnowledgeSales StrategyInventory ManagementCommunication SkillsCollaborationRetail SalesResiliencyProblem SolvingOmni-channel Support
Categories
RetailSalesCustomer Service & SupportHospitality
Job Information
📋Core Responsibilities
The Sales Associate is responsible for delivering exceptional customer service and hospitality while collaborating with the team to meet and exceed sales goals. They also manage inventory levels, support omni-channel initiatives, and maintain the cleanliness of the sales floor and stockroom.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
154
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page