Loan Administration Clerk

Loan Administration Clerk

Location: Main Office, Terre Haute IN (Onsite)

Status: Full-Time, Hourly Non-Exempt

Why Join First Financial Bank?

At First Financial Bank, accuracy and efficiency behind the scenes are just as important as the customer experience at the front line. As a Loan Administration Clerk, you’ll play a key role in supporting mortgage servicing operations—helping ensure loan transactions are processed smoothly, accurately, and on time.

This role is ideal for someone who is detail-oriented, organized, and enjoys working in a fast-paced environment. Your work will directly support internal teams and contribute to a seamless experience for our customers.

What You’ll Do

• Process loan transactions:Perform clerical duties to support mortgage loan processing and servicing activities.
• Prepare loan files:Organize and prepare mortgage files for imaging and record retention.
• Generate payoff statements:Prepare and deliveraccuratepayoff information for mortgage loans.
• Support payments and ACH:Assist with loan payment posting, ACH setup, and ACH removals.
• Manage communications:Monitor servicing email inboxes and respond to internal and external inquiries.
• Handle transactions:Process incoming wires and support loan boarding activities.
• Maintain records:Ensureaccuratedocumentation and organization of departmental records.
• Support the team:Provide backup support for other mortgage servicing functions as needed.

What We’re Looking For

• High school diploma or equivalent (secondary education preferred). 
• An understanding ofmortgage loan processing, documentation, and closing procedures preferred. 
• Strong attention to detail and organizational skills. 
• Good written and verbal communication skills.
• Analytical mindset and ability to work accurately under deadlines. 
• Proficiencyin Microsoft Word and Excel. 
• Ability to manage multiple tasks in a fast-paced environment. 
• Commitment to confidentiality and accuracy.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Competitive Pay & Benefits:Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks:401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance:Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities:Tuitionassistanceand professional development programs.
• A Supportive Culture:Integrity, collaboration, innovation, and respect are at the heart of what we do.