Event Services Manager - Social/Weddings

Description

ABOUT US:

From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.

THE JOB:

 As an Event Services Manager in the Social/Weddings market, you will have the opportunity to create memorable experiences for our guests at Estancia La Jolla Hotel & Spa. This is a highly visible role that acts as the liaison between clients and the hotel to provide detailed planning and supervision of assigned social groups, events, and Weddings.  This role will provide exceptional service for clients, planners, and vendors to help support the greater hotel operations team in providing elevated event experiences. The Event Services Manager distributes detailed event orders, group resumes, and diagrams, oversees tasting and event planning meetings with clients, manages onsite event coordination, and approves final group billing arrangements. This position reports to the Director of Catering and Conference Services.

YOU:

To be successful in this position, we're looking for an amazing people connector who thrives on creating exceptional event experiences and managing conflict with problem-solving to service successful events. The role of Event Services Manager requires skills such as organization, efficient time management, attention to detail, a positive attitude, flexibility, and a genuine desire to take care of others.

OUR CULTURE:

Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts, offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!    

The OFFER:

 In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), and On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals. 

Requirements

Refined verbal and written communication skills, with precise attention to detail  

1-2 years of experience in event coordination, Wedding or social event planning, or related experience in hotel food and beverage 

Menu and Wine knowledge

Delphi experience preferred

Strong time management skills and organization are required 

Proven demonstration of conflict resolution, with grace under pressure, to provide a resolution 

Experience in a luxury environment,  with a priority of guest satisfaction in a fast-paced and high-volume environment

Flexible schedule availability to include weekends, evenings, and holidays as required by event business levels

Ability to stand/walk for extended periods   

Performs other duties and attends operational meetings, as assigned, to meet business needs 

The ideal candidate will have:

Experience within a hotel/resort environment

At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

If you enjoy being a part of a team, providing an excellent experience for our guests, and meeting new people, we invite you to apply!

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D

EEO Statement

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true, authentic self. We are an equal-opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.