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JOB DETAILS

Business Development Manager

CompanyRichelieu Hardware

LocationBoston

Work ModeOn Site

PostedApril 18, 2026

About The Company

Richelieu is Canada's leading distributor, importer, and manufacturer of specialty hardware and complementary products - and also ranks among the top players in its specialty in North America. We are the leading driver of worldwide innovations in functional and decorative hardware. We provide manufacturers and retailers with a UNIQUE mix of more than 130,000 different items in a host of categories: decorative hardware · kitchen accessories · lighting systems · functional and decorative mouldings · functional hardware · ergonomic workstations · finishing and decorating products · high-pressure laminates · veneer sheets and edgebanding products · screws and fasteners... We take pride in serving more than 110,000 customers across North America, in two major markets: * Manufacturers o Kitchen and bathroom cabinet manufacturers o Home and office furniture manufacturers o Residential and commercial woodworking industry, etc. * Retailers o Purchasing groups o Small and medium-sized hardware stores o Renovation superstores 113 distribution centers in North America. Some 3,000 people work throughout the network, more than half are specialized in sales and marketing, so as to provide our extensive base of loyal customers with first-class service. Richelieu Hardware Ltd. is a public company listed on the Toronto Stock Exchange (TSX) under the ticker symbol RCH.

About the Role

Company Overview  Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.Our OpportunityBusiness Development Manager – Northeast RegionReports To: Director of U.S. Sales Location: Northeast United States Territory: MD, DE, PA, NJ, NY, CT, RI, MA, VT, NH, ME Travel: Frequent regional travel required (typically 50–70%)Richelieu is currently seeking a Business Development Manager-Northeast Region to take responsibility for growing our business with kitchen and bath dealers, retailers, distributors, and buying groups.Role OverviewThe Business Development Manager – Northeast Region serves as the primary commercial link between Head Office and the Northeast sales organization. The role is responsible for regional execution, adoption, and growth across assigned product classes.This is a field-execution role focused on translating national product and segment strategies into consistent regional results through sales support, training, and customer engagement across a dense and highly competitive market.Product & Segment ScopeLead the execution strategy across high-priority product categories aligned with Richelieu’s core hardware and accessory portfolio. These categories represent key drivers of growth, margin, and customer engagement.Key ResponsibilitiesSales Development & Field Execution<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Drive adoption and specification across assigned super classes</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Partner with sales reps on call planning, territory strategy, and customer development</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Participate in joint customer visits and specification meetings</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Support strategic accounts with pricing, quoting, and inventory alignment</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Conduct showroom visits and customer site engagement</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l2 level1 lfo1; tab-stops: list .5in; background: white;">Attend regional QBRs and provide feedback on execution, competitive dynamics, and market opportunities</li></ul>Product Training & Enablement<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l4 level1 lfo2; tab-stops: list .5in; background: white;">Deliver product and category training across the region</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l4 level1 lfo2; tab-stops: list .5in; background: white;">Lead new product introductions and rollout support</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l4 level1 lfo2; tab-stops: list .5in; background: white;">Support customer-facing demonstrations and technical discussions</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l4 level1 lfo2; tab-stops: list .5in; background: white;">Coordinate with Product Champions to ensure consistent messaging and execution</li></ul>Tools, Vendors & Reporting<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in; background: white;">Support adoption of sales tools, merchandising standards, and catalogs</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in; background: white;">Serve as a regional interface with key suppliers and product managers</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in; background: white;">Promote consistent CRM usage and pipeline visibility</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l1 level1 lfo3; tab-stops: list .5in; background: white;">Provide concise monthly updates on activity, pipeline, and key initiatives</li></ul>Success Measures<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l5 level1 lfo4; tab-stops: list .5in; background: white;">Increased adoption and sales growth across assigned super classes</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l5 level1 lfo4; tab-stops: list .5in; background: white;">Strong alignment between national strategy and Northeast field execution</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l5 level1 lfo4; tab-stops: list .5in; background: white;">Improved effectiveness of sales reps and specification managers</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l5 level1 lfo4; tab-stops: list .5in; background: white;">Consistent execution across a dense, high-opportunity, and competitive region</li></ul>What We Are Looking For<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">Successful business development experience with retailers in the home improvement segment (building materials, construction, etc.)</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">Ability to be both a "hunter" of new relationships and a "farmer" to develop existing retail customers</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">Self-starter, able to work independently</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">Exceptional communication and interpersonal skills</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">Ability to travel as required </li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l0 level1 lfo5; tab-stops: list .5in; background: white;">College degree is preferred but not required; a combination of education and experience will be considered</li></ul>Compensation and Benefits<ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Competitive market-based salary plus monthly, quarterly, and annual commissions</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Monthly car allowance and covered fuel</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Travel allowance</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Business expense reimbursement</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Group insurance program (medical, dental, vision, life, disability, etc.)</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Employee Stock Purchase Plan with employer matching</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">401(K) with employer matching</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Company cell phone</li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: normal; mso-list: l3 level1 lfo6; tab-stops: list .5in; background: white;">Paid vacation time, sick days, and 9 paid holidays per year</li></ul>We are an equal opportunity employer.

Key Skills

Business developmentSales strategyAccount managementRelationship buildingProduct trainingMarket analysisCRM usageTerritory managementCustomer engagementStrategic planningCommunication skillsInterpersonal skillsSales forecastingTechnical demonstrationsRetail development