JOB DETAILS

Human Resources (HR) Manager

CompanyResponsive Auto Insurance Company
LocationPlantation
Work ModeOn Site
PostedApril 17, 2026
About The Company
Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry’s best and most respected insurance agencies to deliver a top-notch service and claims experience. Our customers agree: in 2021, we received a Google reviews rating of 4.8 out of 5 stars—all because of the Responsive way we approach our business. But Responsive is more than just our name—It’s a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. And while we’ve received high Net Promoter Scores, we still listen carefully to what they say, and use that data to drive improvements. It’s how we make good on our mission: to continue raising the bar for service in auto insurance. Working with Responsive: At Responsive, we know we’re only as good as our people, which is why we value people who are: Adaptable: As the industry evolves, we embrace change instead of simply coping with it. New approaches and technologies? No problem. Collaborative: We accept personal responsibility and accept feedback from one another. We give and take suggestions respectfully and transparently. Engaged: We’re curious and motivated to humbly serve our fellow team members and customers. We’re open to new training opportunities and recognize that putting good ideas into action provides value to our customers. Data-Driven: To protect our capital and stakeholders while boldly seizing market opportunities, we make decisions after we collect and analyze facts. We also use data to learn lessons from both our successes and our mistakes. We encourage you to consider joining our team. While we believe our business improves every day, we’re certainly not perfect, and we look to new talent to help move us forward. Serious applicants can submit a resume and cover letter to recruiting@responsiveauto.com.
About the Role

Description

   

Who We Are (The Honest Version)

We’re a 90-person auto insurance carrier tucked into sunny Plantation, Florida, doing $80 million in annual revenue — which sounds like a lot until you realize that means every single person in our company actually matters. No hiding in the back row. No “that’s not my job.” No disappearing into a 10,000-person org chart. 

We take insurance seriously (it’s what we do), we take our people seriously (they count on us, and we count on them), and we absolutely do not take ourselves too seriously (life is short, and our Slack channels are proof). We own our wins, own our mistakes, and move forward without drama.

If that sounds like your kind of place, keep reading. If you are looking a foosball table, free daily lunch, and a nap pod to drive your engagement, we might not be your people — but, we wish you well. 

 

What We Offer (Yes, It’s Real)

  • Competitive salary that reflects your experience — we don’t low-ball people and then hope they don’t notice.
  • Comprehensive benefits: health, dental, vision, and retirement. Because we’re an insurance company, and we’d be embarrassed not to have good insurance.
  • Paid time off and holidays. Expect to use them. We’re serious.
  • Professional development opportunities. Because we actually want you to keep growing.
  • A team that will hold you accountable, has your back, and probably makes you laugh at least once a week. 


The Role

You’ll be our HR department’s fearless leader — managing one HR Generalist and a contract recruiter, and reporting directly to the COO. In plain English: you’re the person who makes sure our 90 humans are hired well, treated fairly, developed thoughtfully, and know where to find the PTO policy.

This is not a “keep the seat warm” role. You’ll build things, fix things, and occasionally be the calm in someone else’s storm. If you like variety and hate being bored, you’ll fit right in.


What You’ll Actually Do

  • The Big Picture Stuff: Develop and implement HR strategies that align with where we’re going — workforce planning, engagement, retention, the works. You’ll have a seat at the table and be expected to use it.
  • The People Stuff: Be the go-to for employee relations, conflict resolution, and the occasional “hey, do you have a minute?” conversations. You create an environment where people feel heard and treated fairly.
  • The Finding-Great-Humans Stuff: Oversee recruiting, alongside our contract recruiter — job postings, sourcing, interviews, and onboarding so new folks actually feel welcome on Day One.
  • The “Please Don’t Let Us Get Sued” Stuff: Keep us compliant with FLSA, FMLA, ADA, EEOC, and Florida’s own fun quirks. Maintain accurate records. Be the person who actually reads the regulations (and makes sure the rest of the team understands our obligations).
  • The Money-Adjacent Stuff: Administer benefits (health, dental, vision, retirement, wellness) and ensure our comp structures stay competitive. People notice when their paycheck is wrong, and they deserve to use their PTO without worrying about work.
  • The Growing-Our-People Stuff: Drive performance management and design development programs so employees can actually get better at their jobs and feel good about their career path here.
  • The Written-Rules Stuff: Build and maintain our HR policies and employee handbook so that “what does the policy say?” has a real answer.
  • The Team Leadership Stuff: Mentor and support your HR Generalist and contract recruiter. A small team that trusts each other is worth more than a big team that doesn’t.

Requirements

  

What You Bring to the Table

  • A bachelor’s degree in HR, Business Administration, or something similarly relevant. A master’s or HR certification (SHRM-CP, PHR) gets you bonus points and bragging rights.
  • 5–7 years of progressive HR experience, including at least 2 years leading people. You’ve managed humans before, not just spreadsheets about humans.
  • Solid knowledge of employment law — especially in Florida, where the rules have their own personality.
  • Experience in insurance or a regulated industry is a genuine plus (not just something we tacked on at the end).
  • Discretion. You will know things. You will keep them to yourself.
  • Communication skills that work for both a tense employee conversation and a casual hallway chat.
  • Comfort in HRIS systems, payroll software, and Microsoft Office Suite — you don’t need to be a wizard, but you should know your way around.
  • The ability to juggle competing priorities without dropping the important ones. 
  • A personal dedication to merit-based performance management.


Ready to Apply?

Send your resume and a cover letter. We review applications on a rolling basis, so don’t wait until the last minute — accountability starts at the application stage.

In your cover letter, tell us something real. Not a paragraph that could apply to any job at any company. Tell us why you’re the right fit for 90 people who actually notice you’re there. And, plan to be “there.” Being present is a part of the job.


   

Equal Opportunity Employer

We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Key Skills
Human resources managementEmployee relationsConflict resolutionRecruitingOnboardingEmployment lawBenefits administrationPerformance managementPolicy developmentMentoringHRISPayroll softwareMicrosoft Office SuiteWorkforce planningRetention strategies
Categories
Human ResourcesManagement & LeadershipFinance & Accounting
Benefits
Health insuranceDental insuranceVision insuranceRetirement planPaid time offHolidaysProfessional development
Job Information
📋Core Responsibilities
The HR Manager will lead the HR department by overseeing recruiting, employee relations, and performance management. They are responsible for developing HR strategies, ensuring legal compliance, and managing benefits administration for the company.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
74
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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