JOB DETAILS
Teller
CompanyAdventure Credit Union
LocationDelta Charter Township
Work ModeOn Site
PostedApril 17, 2026
About The Company
Adventure Credit Union is a Michigan community-based credit union serving ten counties in the Greater Grand Rapids and Lansing Metropolitan areas. Our team of 120 employees serve more than 30,000 credit union members and manage over $400 million in assets. We partner with our members, employees, and communities to enrich their financial lives.
Join our Team:
If you’re interested in joining our dynamic team of Trusted Financial Guides, please see our career page which is located here: https://www.adventurecu.org/explore/who-we-are/careers. This page has our current openings and more details on why you should choose us for your next career adventure.
What makes us special?
At Adventure Credit Union, our employees are Trusted Financial Guides. Being a Trusted Financial Guide means listening to and working with every member to discover solutions and achieve success together.
As an organization, we value our internal members (i.e., our employees), as much as our external credit union members. Our commitment to employee development creates a rewarding work experience for our team, and allows us to provide the best possible service to our members.
We are also dedicated to serving our communities. Through our Adventure Gives program, we support community groups and programs with monetary donations and by volunteering our time. Our Trusted Financial Guides are given opportunities to step out of the office and into action with community service work.
Our commitment to excellence also extends to our products, services, and technology. You’ll find that Adventure Credit Union has invested heavily in these areas to create an experience for our internal and external members that competes with even the largest national banks and credit unions.
Privacy Policy: http://ow.ly/lVBN50BlVbD
About the Role
Description
Position Duration: 05/18/2026 – 09/30/2026 (can be flexible)
Number of Hours: 24 – 40 hours per week, Monday & Friday are required work days
Adventure Credit Union has been providing financial services to their members for over 90 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Teller to the Adventure Team!
The primary purpose of this position is to provide superior member service and perform financial transactions in accordance with member requests and credit union policies. Positively supports Adventure Credit Union’s brand and promotes a service culture consistent with the credit unions’ mission, vision, and core behaviors.
Responsibilities include, but not limited to:
- Deposit, withdrawal, and transfer funds between member accounts while maintaining an accurately balanced cash drawer. Post payments, issue VISA cash advances, sell Money Orders and Cashier's Checks, etc.
- Consistently and effectively cross-sell all products and/or services, answer member inquiries and educate members. Ensure that cross-sell opportunities are maximized and sales goals are continuously met by matching member needs to product benefits.
- Warmly greet all lobby traffic. Promptly welcome members to the teller window. Build relationships and trust with members by getting to know them and building rapport.
- Accept negotiable instruments. Apply check holds in accordance with Check Acceptance procedures.
- Accurately reconcile each day’s transactions and verify cash totals. Reports offages to a supervisor immediately.
- Maintain an effective working knowledge of all credit union products, services and regulations.
- Balance the ATM, Interactive Teller Machines, Teller Cash Recycler, Vault and perform other functions which are essential to the maintenance and proper operation of all cash handling technology.
- Process Check 21 images and maintain equipment.
- Verify, process and post mail transactions.
- Occasionally travel to other office locations to provide staffing coverage.
- Maintain the highest level of confidentiality to ensure all member information is protected and secure. Ensure that security procedures are followed to protect cash, negotiable instruments and employee, branch and member safety.
Requirements
Job Requirements
- High school diploma or equivalent
- A minimum of six months of experience in customer service experience.
- A good attitude and professional, flexible and courteous personality conducive to dealing with co-workers and members.
- Excellent listening, clear verbal, and professional written communication skills.
- Good office equipment, 10-key and computer skills, including e-mail and Microsoft Word.
- Ability to be bonded.
Key Skills
Customer serviceCash handlingCross-sellingFinancial transactions10-keyComputer skillsMicrosoft WordCommunication skillsRelationship buildingConflict resolutionAttention to detailSecurity proceduresConfidentiality
Categories
Finance & AccountingCustomer Service & SupportRetailAdministrative
Benefits
DevelopmentSupportAppreciation
Job Information
📋Core Responsibilities
The teller is responsible for performing accurate financial transactions, such as deposits and withdrawals, while maintaining a balanced cash drawer. They must also actively cross-sell credit union products and provide superior service to members in the lobby.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
77
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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