JOB DETAILS

Field Service Technician

CompanyMaterial Handling Inc
LocationNashville
Work ModeOn Site
PostedMay 27, 2026
About The Company
We are an award winning material handling dealership that has served the Nashville, Chattanooga and Knoxville, TN; Dalton and Gainesville, Savannah, GA; Charleston, SC and Bowling Green, KY regions for over 4 decades. We feature Linde, Clark, Komatsu and Bobcat forklifts in selected markets as well as a wide variety of material handling and warehouse storage products like racking, mezzanines, in-plant offices and more. In addition to new equipment we feature used forklifts of all types and varieties from our locations as well as rentals of all types including electric, LP and diesel forklifts, aerial lifts and more. We back our products up with professional aftermarket services including on-site service from our 55 fully-stocked service vans and a parts department that can provide parts for all makes and models of equipment whether OEM, aftermarket, refurbished or re-manufactured parts. Our 100 plus technicians are factory-trained to service your equipment professionally, promptly and correctly, improving the productivity of your operation by minimizing down-time. We round out our offering with forklift operator training that focuses on training forklift operators to operate equipment safely and productively, improving the safety and bottom-line performance. MHI has been family owned and operated since 1975 and have been driven by our Mission Statement; "Our people will create and promote a culture of urgency and excellence by delivering unparalleled value, creative solutions and extraordinary customer service with a passion and perseverance to be the best."
About the Role

Description

 

Forklift Service Technician –  Built for Expertise, Service & Impact 
MHI is seeking an Experienced Forklift Service Technician who takes pride in their craft, enjoys solving complex problems, and values building strong relationships with customers.
This role is ideal for someone who is highly skilled, dependable, and service-driven, and wants to make a direct impact on customer success and company growth.

Why MHI
At MHI, we are committed to being the best partner to our customers by delivering urgency, accuracy, and exceptional service. Our technicians are often the face of our company in the field and play a key role in building lasting customer relationships.
We provide an environment where individuals who take pride in their work can grow their skills, make an impact, and contribute to the continued success of the business

Are you…

  • An experienced technician who can diagnose and repair equipment independently? 
  • Someone who takes pride in delivering high-quality, accurate work? 
  • Detail-oriented and committed to getting the job done right the first time? 
  • A professional who values strong customer relationships and communication? 
  • Reliable, accountable, and trusted to manage your own workload? 
  • Motivated to contribute to a growing company and make an impact? 
If so, this may be the perfect role for you.

Requirements

 

 Next Step:Click Here to Complete the Culture Index Survey (Required to be considered for this position)

What You’ll Do

  • Diagnose, repair, and maintain forklift equipment at customer sites and in the shop 
  • Perform routine maintenance and preventative service inspections 
  • Troubleshoot mechanical, electrical, and hydraulic issues 
  • Communicate clearly and professionally with customers regarding repairs and recommendations 
  • Build and maintain strong relationships with customers through reliable service 
  • Document service work accurately and completely 
  • Maintain and manage service tools and equipment 
  • Follow safety procedures and company standards at all times 
  • Work independently while coordinating with the service team as needed 

Expected Outcomes (KPI’s)

  • Complete repairs accurately and efficiently 
  • Maintain high levels of first-time fix success 
  • Deliver consistent, high-quality service that strengthens customer relationships 
  • Maintain accurate and timely service documentation 
  • Meet productivity and service performance expectations 
  • Contribute to customer satisfaction, retention, and company growth

Background & Experience

  • 3+ years of experience in forklift, heavy equipment, or similar field 
  • Strong troubleshooting and diagnostic ability 
  • Experience with electrical and hydraulic systems 
  • Ability to work independently and manage time effectively 
  • Valid driver’s license

Material Handling Inc.’s commitment to you:
A family owned and operated business that prioritizes well-being of employees.

  • Health Insurance – three different plans to choose from
  • Voluntary Dental Insurance
  • Voluntary Vision Insurance
  • Company Paid Life Insurance
  • Additional Life Insurance if desired
  • Short & Long-Term Disability
  • 401k – with employer match

Additional benefits include:
Company Van

$200 boot allowance per year

Overtime pay for any hours worked beyond 8 per day 

Key Skills
Forklift repairMechanical troubleshootingElectrical systemsHydraulic systemsPreventative maintenanceDiagnostic abilityCustomer relationship managementTechnical documentationTime managementSafety compliance
Categories
TradesLogisticsManufacturingCustomer Service & Support
Benefits
Health InsuranceVoluntary Dental InsuranceVoluntary Vision InsuranceCompany Paid Life InsuranceShort & Long-Term Disability401kCompany VanBoot allowance
Job Information
📋Core Responsibilities
The technician will diagnose, repair, and maintain forklift equipment at customer sites and in the shop. They are also responsible for building strong customer relationships and maintaining accurate service documentation.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
188
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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