JOB DETAILS

Patient Service Representative

CompanyOak Orchard Health
LocationHornell
Work ModeOn Site
PostedMay 7, 2026
About The Company
Oak Orchard is a health center that provides primary, pediatric, dental and vision care to patients. Oak Orchard Health strives to be a center of continuous growth and transformation, where innovative, holistic, and comprehensive care is provided for all partnership with our community.
About the Role

Description

Start your career in healthcare—make an impact from day one.


At Oak Orchard Health, our Patient Service Representatives are often the first friendly face our patients see. This role will play an important role helping individuals and families—especially within our local agricultural communities—access the care they need.

We’re looking for someone dependable, welcoming, and eager to learn. Bilingual (Spanish/English) candidates are strongly preferred to help us better serve our diverse patient population.


What you’ll do:

  • Greet and check in patients with professionalism and care
  • Schedule appointments and answer phones
  • Verify patient information and insurance
  • Support a smooth, organized front desk experience

What we’re looking for:

  • High school diploma or equivalent
  • Customer service or administrative experience preferred
  • Strong communication and organizational skills
  • Spanish-speaking skills strongly preferred

Why Oak Orchard Health?

  • Mission-driven, community-focused work
  • Supportive team environment
  • Great entry point into healthcare
  • Competitive pay + full benefits (medical, dental, vision, PTO, 403b, and more)
  • Tuition reimbursement

If you’re looking for a meaningful role where you can grow while giving back to the community, we’d love to meet you.

Key Skills
Customer ServiceAdministrative SupportCommunicationOrganizational SkillsSpanishSchedulingInsurance VerificationFront Desk Management
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
MedicalDentalVisionPaid Time Off403bTuition Reimbursement
Job Information
📋Core Responsibilities
The Patient Service Representative is responsible for greeting patients, checking them in, and managing front desk operations. They also handle appointment scheduling, answer phone calls, and verify patient insurance information.
📋Job Type
full time
💰Salary Range
$20 - $22
📊Experience Level
0-2
💼Company Size
92
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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