Risk Management Coordinator

Overview

Safeguard Our Workforce. Strengthen Compliance. Advance Safety.

We are seeking a Risk Management Coordinator to support our corporate Risk team in implementing and maintaining employee safety initiatives and administering our workers' compensation and safety program. This role plays a vital part in minimizing risk exposure, driving compliance, and supporting team members through claim resolution and return-to-work programs.

Essential Functions

Safety

• Assist in the coordination of employee auto safety programs to minimize or eliminate employee auto accidents.
• Administer and assign driver training programs
• Promptly and continuously communicate pertinent and appropriate information about safety programs to Risk Manager and other relevant committee members, the injured worker’s supervisor, and other internal resources to ensure coordinated and efficient program management
• Participate in periodic auto claims review meetings and makes recommendations for on-going claims handling
• Perform motor vehicle records checks for all employees and potential employees driving on behalf of the company

Workers’ Compensation 

• Promptly initiate contact with all employees reporting workers’ compensation injuries and assist the Workers Compensation Coordinator to answer questions, coordinate benefits, schedule medical appointments, and various other aspects of assistance for injured workers.
• Ensure timely and thorough completion of First Report of Injury Form and maintains accurate logs and files regarding same; helps determine whether additional follow-up or investigation are warranted based on contents of form and other information received.
• Participate in “triage” process to determine whether claims warrant additional investigation, and if so, monitors and coordinates investigative process, ensuring information gathered is appropriately logged, stored, and shared with adjustor, broker, and internal resources, as appropriate.
• Promptly and continuously communicate pertinent and appropriate information about claims to the assigned insurance adjustor, insurance broker, Risk Manager and other relevant committee members, the injured worker’s supervisor, and other internal resources to ensure coordinated and efficient claims handling.
• Facilitate timely return to work by ensuring injured workers receive prompt and appropriate medical attention, ensuring appropriate information reaches the injured workers’ treating physicians to facilitate appropriate assignment of work restrictions (if any), and communicating relevant information to adjustor and injured workers’ supervisor.
• Assist in coordinating and tracking workers comp leave of absence assignment

About You

Specialized Skills:

• Exceptional customer service orientation
• Strong attention to detail and data accuracy
• Proven ability to handle confidential information
• Able to prioritize, manage multiple tasks, and follow documented procedures
• Excellent written and verbal communication skills
• Comfortable working both independently and in a collaborative team environment

Education & Experience:

• Associate degree required; Bachelor’s degree preferred
• Prior experience in risk management, workers’ compensation, or insurance is a plus

Technical Skills:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to learn internal systems and workflow platforms

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

 Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today and help us protect what matters most—our people.

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

We Offer

Benefits for All Associates (Full-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.