JOB DETAILS

Floor Associate - PT

CompanyHope The Mission
LocationSimi Valley
Work ModeOn Site
PostedApril 17, 2026
About The Company
Hope of the Valley Rescue Mission, a 501(c)3 organization, was founded in 2009 with a mission to assist in the effort of meeting the needs of every hungry and homeless man, woman, and child in the San Fernando Valley. Through strategic services and partnerships, we empower our clients with the hope, faith, knowledge, resources, and skills to lead a life of wholeness and self-sufficiency. Hope of the Valley is the only full service rescue mission headquartered in the San Fernando Valley and is uniquely positioned to meet the immediate needs of the homeless and working poor populations of the San Fernando Valley. Initially begun as a hunger relief outreach program serving two hot meals a week, Hope of the Valley Rescue Mission is now a full service agency that • serves 1,500 meals each week to the San Fernando Valley’s increasing homeless and hungry population, • distributes more than 30,000 clothing items and 9,000 hygiene packets to homeless individuals annually, • provides shower rooms at our main campus so that homeless men and women can maintain their personal hygiene in addition to receiving a hot meal, • provides ongoing case management and life skill classes to the homeless, • established the House of Hope—a recovery home for men, • started the Hope of the Valley Thrift Store and employs 11 former homeless workers who are learning business skills, • launched Genesis House—a 30-bed emergency shelter for homeless families headed by single mothers, and • opened the Bridge, a transitional living program for men working their way out of homelessness. Hope of the Valley Rescue Mission believes that the first step to eliminating poverty is to meet populations that are most in need at their point of need. Join us in our effort to provide life essential services to those in need.
About the Role


Job purpose


The Thrift Store Associate is the primary point of contact on the sales floor and operates as a Customer Service/Cashier representative.


Duties and responsibilities


This position description describes the general nature and level of duties and responsibilities required of the person(s) assigned to this position. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Must report for work at scheduled time, ready to perform work functions, and remain on task while completing the entire scheduled shift. 


  • Cashiering. Includes assisting and greeting customers. 

  •  Providing customer service, helping customers locate items and thanking customers for shopping and supporting Hope of the Valley. 

  • Assist with the stocking and returning of items to their proper place at the Thrift Store. 

  • Cleaning and organizing:

  1. Zoning: straighten and reorganize shelves to feature and increase item visibility.

  2. Facing: pulling items on the shelf forward to create the appearance of a full shelf. 

  3. Cleaning: daily cleaning including, sweeping, vacuuming, taking out trash, mopping, cleaning windows and glass display cases. 

  4. Communication. Consistently communicates and works cohesively with staff, volunteers, and the public to foster a warm, courteous, friendly, and professional atmosphere. 

  5. Assists with other work responsibilities as assigned by the Thrift Store Manager 


Qualifications


Required Qualifications include:


  • High School Diploma/GED 

  • Able to receive direction and independently follow tasks through with minimum supervision. 

  • Must be able to meet the physical demands of the job, such as moving and arranging merchandise.

  • Strong communication skills, both verbal and written, with fellow workers and customers. 

  • Detail oriented, able to multi-task and remain flexible with assignments. 

  • Must have strong organizational and interpersonal skills. 

  • Demonstrate strong work ethic founded upon integrity, organizational skills, and goal- oriented behavior. 

  • Upholds attendance and performance standards. 

  • Ability and willingness to work effectively with diverse people and/or populations. 

  • Able to adhere to the practice of confidentiality regarding patients, families, staff, and the organization. 

  • Able to act in a kind, decent and respectful manner at all times. 

  • Must be flexible to work some weekends and/or late evenings when needed


Working conditions


  • Typical warehouse/retail setting.  


Physical requirements

  • Ability to work in a merchandising setting and lift a maximum of 40 lbs. without assistance, required to get assistance for lifting and/or moving any objects of an awkward shape or over 40 lbs.

  • Must follow safety policies and procedures; compliance with OSHA.

  • Required to use provided safety material for certain duties.

  • Manual dexterity capable of operating cash register, clean and repair merchandise.

  • Ability to execute frequent reaching, bending, handling and lifting of merchandise.

  • Ability to be on feet the majority of the workday except for breaks and lunch.

  • This position works predominantly indoors in a store, warehouse or dock environment all of which are high traffic settings involving people, equipment and/or machinery.

  • The area is generally clean, orderly, properly lighted, ventilated and does have constant foot traffic from employees, volunteers, vendors and visitors.

  • May be exposed to dust in the performance of certain duties.

  • Noise levels are considered moderate to high.

  • Requires regular standing, walking, sitting, crouching, stooping, speaking, hearing and seeing.

  • Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting of objects and operating equipment.

  • Requires manual ability to operate a pallet jack.

  • May be exposed to extreme temperatures both hot and cold (variable weather).

  • May be exposed to handling hazardous materials such as broken glass.






Part time; Tuesday–Saturday, 3pm-8:10pm
Key Skills
CashieringCustomer ServiceMerchandisingStockingCleaningOrganizationCommunicationInterpersonal SkillsMulti-taskingAttention To DetailTime ManagementPallet Jack Operation
Categories
RetailCustomer Service & SupportLogistics
Job Information
📋Core Responsibilities
The Thrift Store Associate acts as the primary point of contact on the sales floor, handling cashiering duties and providing excellent customer service. They are also responsible for stocking merchandise, maintaining store cleanliness, and organizing shelves to ensure a professional shopping environment.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
125
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
25 hours
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