Staff Assistant (Graphics Technician)

Post Context

• Headquarters Allied Joint Force Command Norfolk (JFCNF) provides a resilient, static Joint headquarters to plan, prepare and conduct
  operations across all domains in peacetime, crisis and conflict, in order to support NATO’s three core tasks, at the Joint Operational level, as
  directed by SACEUR.
• The Management Directorate is responsible for the integration, coordination and implementation of services and activities to support,
  facilitate and contribute to the full JFCNF mission spectrum. The Directorate advises and assists the COS on the implementation of policy and
  related issues.
• The Base Support Group (BSG) is responsible for internal management and coordination of base support operations for JFCNF and
  collocated entities.
• The Reprographics Section is responsible for the overall direction, management and coordination of all reprographic services provided to
  JFCNF and supported elements.
• The incumbent is responsible for the provision of graphics and reproduction services in support of briefings, conferences, exercises,
  correspondence and documents.
   

Principal Duties:

The incumbent's duties are:
a. Implements photographic, graphics arts program and operates the printing and reproduction services.
b. Designs, co-ordinates and elaborates forms and publication and provides reprographics support to the Command and collocated
Commands.
c. Controls, manages, and stores graphics files made by the Cell.
d. Combines expertise and creativity to develop pictures and decorations in the production of graphics arts.
e. Supports personnel on daily activities related to the graphic creation and software-graphics equipment.
f. Maintains contact with local companies and suppliers of printing materials. Assesses new products and makes recommendations for
purchase of new items, materials, equipment, for which knowledge of the host nation language is needed.

Essential Qualifications / Experience:

• Higher Secondary education and intermediate vocational training which might lead to a formal qualification with 2 years experience, or
  Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 4
  years post related experience.

• Three years' experience in the preparation of illustrative and computer graphics.

• Three years' experience of photographic and graphics techniques and software/equipment.

   

Language: English - SLP 3322 - (Listening, Speaking, Reading and Writing)

Desirable Qualifications / Experience:

• An extensive working knowledge of current graphics software, as: Adobe, PhotoShop, Illustrator, InDesign, Light room, Coral Draw.

• Experience in print and layout designs, graphic manipulation, and logo design.

• Working knowledge of lighting techniques, operation of a DSLR camera, and photographic studio equipment.

• Working knowledge of the operation of high volume production printers/plotters.

Attributes/Competencies:

Personal Attributes: The incumbent of this post provides well technical and creative support to the Team.
- Initiative and good judgement are essential in this position, as are technical skill, creativity and the ability to manage projects through to
completion.
- Must possess excellent interpersonal and communication skills, poise and tact.
- Must be able to work on own initiative, be pro-active in their approach to work and able to foster a team spirit ethos.
- The individual must be customer focused and adaptable to tasks changes on short notice.

Managerial Responsibilities: Assesses technical competencies of newly assigned personnel and establishes a personal training program
with respect to specific equipment and procedures used within the organization element.

Professional Contacts: Works daily with members of the graphics team, JFC HQ directorate/branch representatives submitting work
requests, local businesses, software developers, members of the Command Group requiring specific, time-sensitive graphic products.
- Civilian professional contacts are mainly aligned to the reprographic & graphic suppliers of equipment and consumable products.
- Carries out market surveys both within and without NATO bodies, to keep updated on latest graphics equipment and software programs.
- Attends trade shows, visits vendors exhibits / corporations.

Contribution To Objectives: The incumbent contributes significantly to the optimal functioning of the Headquarters providing high quality
graphic products. Supports the Command events (visits, briefings, conferences, exercises, etc..) impacting positively on the image of the headquarters.

Security Clearance 

The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Contract 

• Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.  
• Newly recruited staff will be offered a three-year definite duration contract.

Notes for Candidates

The JFC Norfolk Career Site gives full details on the eligibility criteria and application processes to be adopted by all candidates.  However, candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as: “please see attached CV, please see annex, please see enclosed document, etc” are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form, which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade G10 will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.