Preventative Maintenance Specialist

Description

Job Overview

This position supports the overall maintenance and operations of the property by performing basic guestroom repairs, routine preventative maintenance, and responding to guest requests. Ensure all hotel guestrooms are maintained in excellent condition in accordance with property standards and safety guidelines.  

Benefits and Discounts provided to company employees: 

• Medical/Dental/Vision Insurance 
• Vacation time
• Vacation Enhancement
• Personal Day
• Paid Holidays
• Funeral/Bereavement Leave
• Pet Bereavement
• Footwear Reimbursement Policy
• $20,000 Life Insurance Policy
• Holiday Bonus
• Sick time
• Travel Benefits at IHG® Hotels & Resorts Worldwide
• Friends and Family Rate at the Crowne Plaza Lansing
• Retirement Plan with company match

Benefits eligibility varies based on position, employment status, and length of service.

Duties and Responsibilities

• Perform routine preventative maintenance, work orders and minor repairs in guest rooms. Including checking HVAC units, repairing furniture and fixtures, changing filters, and ensuring all appliances and hardware are functional. 
• Perform work orders for and minor repairs for public spaces. 
• Repair and program hotel electronic lock system as requested.
• Assists with guest requests and maintenance issues.
• Track and log maintenance activities and completed work orders in property maintenance system.
• Follows regulations on all equipment operations and reports any unsafe condition to Chief Engineer.
• Completes appropriate safety training and certifications to perform work tasks.
• Maintains all engineering/maintenance storage areas and ensures a clean, organized and safe environment. 
• Assist with maintaining indoor pool and spa.
• General upkeep of the grounds (signage, trash, parking lot, etc.). 
• Follows company procedures for handling emergency situations.
• Assist in other areas of the hotel as needed.
• Perform other duties as assigned.  

Specific job knowledge, skills, and abilities:

• Familiarity with basic plumbing, electrical, and mechanical systems.
• Time management and prioritization skills.
• Requires excellent communication skills, both verbal and written.
• Must have excellent guest service skills and be comfortable engaging with colleagues and guests.
• Basic computational skills, such as addition, subtraction, and division of numbers.
• Basic knowledge of terminology, equipment and tools used in maintenance repair, building construction, and facilities systems.
• Ability to work independently with minimal supervision and as part of a team.
• Awareness of OSHA safety regulations and application in daily tasks.
• Knowledge of local, state, and federal laws, ordinances, codes, and rules is necessary.
• Operate equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Physical demands:

• Ability to work in various environmental conditions, including exposure to noise, dust, grease, smoke, and varying weather conditions.
• Ability to maintain well-paced mobility for up to 8 hours and move as needed to complete tasks.
• Must be able to position oneself to perform essential duties.
• Must be able to operate tools and machinery requiring fine motor coordination.
• Occasionally ascends to perform tasks and must be able to lift and transport items weighing up to 50 pounds regularly.
• Frequently moves carts and equipment weighing up to 250 pounds.

Requirements

A high school or equivalent education is preferred. Technical training at an accredited junior college or technical center is preferred. 

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.

Upon employment, all associates are required to fully comply with Crowne Plaza Lansing rules and regulations for the safe and effective operations of the Hotel’s facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including, separation from employment.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to review the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within the guidance and compliance with Federal and State laws). Continued employment remains on an “at-will” basis.