Resident Care Supervisor

Description

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…Life. Inspired Every Day.

Starting Pay Rate: $64,000/yearly

Full-Time 37.5 hours Day Shift w/ On-Call Responsibility

Every Other Weekend Required

What We Offer:

Episcopal SeniorLife Communities is dedicated to its staff, and we show it by providing incredible benefits! Winner of the 2024 Best-in-Class Employer award, ESLC was recognized for its comprehensive approach to benefits, compensation, and employee experience.

• Your Health & Well-being: We take care of you. We offer 100% employer-paid medical insurance for High-Deductible Health Plan (HDHP) for single-subscribers.
• We also offer Health Saving Accounts (HSA) with Weekly Employer Contributions. Alternatively, we also offer Flexible Spending Accounts (FSA).
• Additionally, staff are eligible for dental insurance with orthodontist coverage.
• 401(K) with Company Match: 100% company match on the first 3% of your contributions.
• Competitive Pay Rates: We offer competitive rates that reflect your skills and experience. ESLC processes payroll on a weekly basis.
• Tuition Assistance: Our tuition assistance program provides financial support for courses and degrees that will help you grow professionally with us.
• ETO (Earned Time Off): Generous ETO plan that accrues on a weekly basis for use after 90 days of employment.
• Paid Holidays: ESLC has six designated holidays and one floating holiday.

Additionally, ESLC offers voluntary benefits and insurances such as Short-Term Disability, Vision, Employee Assistance Program, and On-Site Workforce Success Coaches.

The Resident Care Supervisor will provide overall supervision and training of the Resident Care Aides (RCA) to ensure DOH regulations are followed, and the company standard of resident care is provided. 

ESSENTIAL JOB FUNCTIONS:

• Supervisor the delivery of services provided by RCAs.
• Evaluate the performance of all RCA team members. 
• In collaboration with LPN Managers, interview applicants and make hiring recommendations in accordance with ESLC policies.
• Manage the progressive disciplinary process as needed, ensuring appropriate documentation in compliance with HR policies.
• Collaborate with LPN Managers to supervise RCAs and ensure proper medication management in accordance with physician orders.
• Provide RCA on-call coverage and report to Ashley Woods if staffing shortages cannot be filled.
• Represent RCA needs and concerns during team huddles, IDT meetings, and other staff meetings.
• Support RCA staff development through ongoing education, coaching, and performance feedback in conjunction with Director of Nursing Education and Quality.
• Provide floor coverage as needed, including medication administration and resident care
• Communicate resident status changes and functional needs to team members and document as appropriate.
• Assign RCA duties, tasks, and daily staff assignments.
• Actively participate in the Interdisciplinary Team.
• Collaboration with team members at Ashley Woods and across ESLC.
• Participate in facility safety and quality assurance processes.
• Maintain the ability to perform RCA job responsibilities as needed.
• All other duties as assigned.

Requirements

QUALIFICATIONS: 

• Associate or bachelor’s degree in healthcare related field.
• Three years’ experience in long term care.  
• Team orientated approach to providing the highest level of care to residents and families. 
• Ability to interact courteously and tactfully with staff, residents, family members, vendors, visitors and the general public. 
• Display core values of ESLC.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of essential job duties are performed indoors, in a normal office environment. Being located at the main entrance of the building may expose the employee to drafts and temperature fluctuations.  

SUPERVISORY RELATIONSHIP: The work is performed within established guidelines and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.

RESPONSIBILITY FOR OTHERS: The employee has no direct responsibility for others. Will be required to assist in training all new relief and per diem receptionists.

SAFETY RESPONSIBILITIES: Shall be fully acquainted with all safety policies and procedures of the Episcopal SeniorLife Communities. Takes an active role in all fire drills during the shift and/or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements.

Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.

Episcopal SeniorLife Communities is an Equal Opportunity Employer.