JOB DETAILS

Volunteer Services Manager

CompanyDuPage Senior Citizens Council
LocationLombard
Work ModeOn Site
PostedApril 22, 2026
About The Company
The DuPage Senior Citizens Council (DSCC) is a not-for-profit 501(c)(3), volunteer driven organization, devoted to enriching senior life. Since 1975, DSCC has been providing a variety of programs and services to help seniors live safely in their homes and provide them the opportunity to maintain their well being. As a proud member of the Meals on Wheels Association of America, DSCC is the Meals on Wheels provider for all of DuPage County. Our Mission The DuPage Senior Citizens Council initiates, delivers, monitors, and coordinates services that promote the ability of older persons to live their lives in dignity. DSCC provides services that allow older adults to remain independent and stay in their homes. Our services include home delivered meal delivery “Meals on Wheels,” socialization and dining at our Community Dining locations, monthly Health & Wellness education topics, Well-Being Checks, and a Home Maintenance Program that assists with basic home repairs, yard clean ups, contractor referrals for larger jobs, and Friendly Visits.
About the Role

Description

  

The DuPage Senior Citizens Council/Kane Senior Council (DSCC/KSC) is a not-for-profit 501(c)(3), volunteer-driven organization committed to the well-being, socialization, and health of seniors. DSCC/KSC is the designated Meals on Wheels and Community Dining provider in DuPage and Kane County.


DSCC/KSC is looking for a Full-Time Volunteer Services Manager to work at DSCC/KSC throughout DuPage and Kane Counties. An ideal candidate would have a blend of analytical, interpersonal, and execution-focused skills. Also self-motivated, highly organized, and have excellent written and verbal customer service and problem-solving skills. 


Volunteer Services Manager Responsibilities/Tasks

· Lead the recruitment, onboarding, and training of volunteers for programs including meal delivery, community events, and wellness checks.

· Implement and monitor agency goals, policies, compliance standards, and long-term strategies for volunteer engagement.

· Work collaboratively with program managers to identify volunteer needs and match skills with opportunities.


Job Benefits

· $52,000 - $56,160 ($25-$27) Hour Commensurate with experience

· Paid Time Off (10 sick days per year, 10 vacation days after completion of 3 months of continuous service, and 11 paid holidays)

· Health (HMO or PPO) and Dental PPO

· 100% employer-paid life insurance, short/long-term disability

· 401K

· Travel Reimbursement

· Professional Development Training

· LGBTQ+ Cultural Competency Training

· Company Sponsored Events


Qualifications

· College Degree relevant to the position or related job experience

· Proficiency with Microsoft Office (Word, Excel, Outlook)

· Customer/Contact Relationship Management Tool (CRM)experience.

· Knowledge and experience in volunteer management

· Experience supervising individuals and teams

· Position requires a valid driver’s license and vehicle insurance

· Must have an acceptable driving record


Skills/Experience Desired

· Excellent verbal and written communication

· Experience resolving conflicts or performance issues

· Strong relationship-building skills with community partners

Requirements

 Qualifications

· College Degree relevant to the position or related job experience

· Proficiency with Microsoft Office (Word, Excel, Outlook)

· Customer/Contact Relationship Management Tool (CRM)experience.

· Knowledge and experience in volunteer management

· Experience supervising individuals and teams

· Position requires a valid driver’s license and vehicle insurance

· Must have an acceptable driving record

Key Skills
Volunteer managementRecruitmentOnboardingTrainingAnalytical skillsInterpersonal skillsCustomer serviceProblem-solvingMicrosoft OfficeCRMSupervisionCommunicationConflict resolutionRelationship building
Categories
Social ServicesManagement & LeadershipHuman ResourcesCustomer Service & Support
Benefits
Paid time offHealth insuranceDental insuranceLife insuranceShort-term disabilityLong-term disability401kTravel reimbursementProfessional development trainingLGBTQ+ cultural competency trainingCompany sponsored events
Job Information
📋Core Responsibilities
Lead the recruitment, onboarding, and training of volunteers for various community programs. Implement agency goals and collaborate with program managers to match volunteer skills with organizational needs.
📋Job Type
full time
💰Salary Range
$52,000 - $56,160
📊Experience Level
2-5
💼Company Size
40
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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