Clinical Success Manager

Description
Overview
AvaDent is redefining digital dentistry and full-arch prosthetics. We are seeking a Clinical Success Manager – Digital Enablement to partner with customers and drive adoption, clinical success, and long-term growth across an assigned region.
What You’ll Do
· Serve as the primary clinical partner for dentists, prosthodontists, and labs
· Lead onboarding, training, and adoption of digital denture workflows
· Provide clinical guidance on treatment planning, scanning, and prosthetic design
· Support customers chairside, remotely, and virtually
· Drive customer success, satisfaction, and retention
· Resolve cases including remakes and clinical escalations
· Identify workflow gaps and recommend improvements
Activity Expectations
· Consistent outbound engagement with assigned customers
· Weekly proactive calls and workflow assessments
· Ongoing tracking of customer experience and adoption
Why AvaDent
· Leader in digital dentures and full-arch solutions
· High-impact role with ownership and decision-making authority
· Opportunity to drive digital transformation
· Collaborative and innovation-driven environment
Requirements
What You Bring
· Strong clinical background in dentures, prosthodontics, or implant dentistry
· Experience with digital workflows (IOS, CAD/CAM preferred)
· Ability to train and build relationships
· Customer-first mindset with strong problem-solving skills
· Willingness to travel within region
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